1. CT67's Avatar

    I am hoping someone can help me out on this.

    About a week ago, my BB Classic (SQC-100 , v10.3.3.1435) went haywire on whatsappp, in terms of receiving images and videos.
    In whatsapp media settings, I had previously set it to save all media on the 64gb SD Card. I still have 12gb free memory on it.
    All pics received in whatsapp are blurred when viewed in individual messages. I am able to access the folder:
    Media card/photos/WhatsApp/2018-01 or 2017-12, in order to view the pics.
    The IMG file icon does not show a preview of the pic (this was previously possible), so all pics are being displayed as the standard flower image. When I click on them, I am able to see them. It makes it difficult to find a pic, as all of them have the same flower icon on them.

    Is there a way of resolving this, so that each pic is already in preview mode?

    For videos received, I am able to access them via:
    Media card/videos/WhatsApp

    In both cases, I am unable to upload the pics or videos into whatsapp messages, for sending out. How can I resolve this?

    Thanks in advance.
    01-03-18 04:50 AM
  2. Bla1ze's Avatar
    Are you using the Android version of WhatsApp?
    01-03-18 09:17 AM
  3. CT67's Avatar
    No, not as yet. Did not want to switch over until I had the above resolved.
    01-03-18 11:30 AM

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