1. CrackBerry Question's Avatar
    I got my new classic today. The contacts were copied but email addresses were dropped and all the dashes or parentheses from phone numbers were dropped also. So phone numbers are 10 digits with no separations. What can I do other than manually add these things?
    06-14-15 09:54 PM
  2. BigAl_BB9900's Avatar
    I got my new classic today. The contacts were copied but email addresses were dropped and all the dashes or parentheses from phone numbers were dropped also. So phone numbers are 10 digits with no separations. What can I do other than manually add these things?
    Wipe the Classic and reinstall back to base software, then use the BlackBerry Link software (Switch Devices function) to transfer all of your data from your old Q10 to the new Classic.It can take a few hours using the Switch Devices function, but it worked like a treat for me when I transferred from my Q10 to my Passport - it doesn't just copy over contacts, it copies everything (eg your settings, pictures, music, documents, WiFi accounts, etc, etc).

    Hope this helps.

    PS The bit about wiping the Classic and reinstalling the OS is so you get a guaranteed 'clean slate' - not sure if this is absolutely necessary, but it is what I would do.
    06-14-15 11:17 PM
  3. ecoh's Avatar
    thank you so much! this opportunity to get questions answered is great. What I started to do is copy the email addresses that I regularly use from the email prompts. I'll keep your suggestion in mind if I find that I need it to happen faster.
    06-15-15 09:11 AM

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