1. larryjb1120's Avatar
    My wife's Telus SIM card reads as not compatible on the Telus network, but she can still phone and text. My sister has the same issue. Why is it saying "not compatible" under settings/network/mobile, yet still connects and seems to work?

    Posted via CB10
    07-14-19 01:32 PM
  2. conite's Avatar
    My wife's Telus SIM card reads as not compatible on the Telus network, but she can still phone and text. My sister has the same issue. Why is it saying "not compatible" under settings/network/mobile, yet still connects and seems to work?

    Posted via CB10
    Does data work?
    07-14-19 01:46 PM
  3. larryjb1120's Avatar
    I think so, but I'll check.

    Posted via CB10
    07-14-19 03:00 PM
  4. conite's Avatar
    I think so, but I'll check.

    Posted via CB10
    If so, I'd just let sleeping dogs lie.
    07-14-19 03:38 PM
  5. larryjb1120's Avatar
    We will probably do just that.

    Incidently, my wife's Classic recognized the SIM card today. I wonder if it could be a signal strength issue. I'm sure Telus will fix that problem.

    Posted via CB10
    07-14-19 06:39 PM
  6. larryjb1120's Avatar
    This problem seems to be related to signal strength or specific towers. try to get Telus to fix that, hah!

    Conite is right. Let sleeping dogs lie.
    07-15-19 09:35 PM

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