12-02-16 08:45 AM
39 12
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  1. Rude333's Avatar
    I have a sending problem/error with sending small videos on whatsapp

    But right now I cant send video on whatsapp, I can recieve but not send.

    I can send pictures without any problem

    It gives a server replied bad request error download, I cant copy and paste the long message

    Ive emailed the whatsapp helpdesk and they say well we extended whatsapp on the classic but we wont give support
    Ive downloaded the most recent whatsapp 2.16.76.2 from 15 november from 15 november 2016
    Ive deleted my conversations and media.
    And whether I send big videos above 16mb or under it doesnt matter I get that error message.

    Anyone has this problem too?
    Myi66081 likes this.
    11-20-16 05:05 AM
  2. BB-JAM215's Avatar
    I've seen a few other posts from people having similar problems after the most recent update from BB World.
    11-20-16 10:41 AM
  3. xubabi's Avatar
    I have the same problem after the latest update
    11-21-16 03:32 AM
  4. abombaci's Avatar
    I had the same issue 2 weeks ago with the old version and suddenly it started working.

    After the update to the new version the problem is permanent

    Many other BB users having the same problem now with the previous version, since last week...
    11-21-16 12:08 PM
  5. enne30's Avatar
    I had the same issue 2 weeks ago with the old version and suddenly it started working.

    After the update to the new version the problem is permanent

    Many other BB users having the same problem now with the previous version, since last week...
    Same problem here (Z10) using latest update, if I can remember correctly I had problem using previous version too.. I hope they fix this, until end date they should support BB version..
    11-21-16 02:07 PM
  6. Icardi101's Avatar
    Same problem need a fix!! Come on Whatsapp

    Posted via CB10
    11-21-16 04:18 PM
  7. Rico4you's Avatar
    Before sending or receiving videos was fine..now can receive but CAN'T send videos! Any fix?

    Posted via PRIV and or Passport SE
    11-21-16 04:32 PM
  8. EZEKIAH NDONE's Avatar
    I have a sending problem/error with sending small videos on whatsapp

    But right now I cant send video on whatsapp, I can recieve but not send.

    I can send pictures without any problem

    It gives a server replied bad request error download, I cant copy and paste the long message

    Ive emailed the whatsapp helpdesk and they say well we extended whatsapp on the classic but we wont give support
    Ive downloaded the most recent whatsapp 2.16.76.2 from 15 november from 15 november 2016
    Ive deleted my conversations and media.
    And whether I send big videos above 16mb or under it doesnt matter I get that error message.

    Anyone has this problem too?
    11-21-16 10:24 PM
  9. NRB's Avatar
    Hello,

    Same for me.
    Hope they fix it so we can enjoy the last month's of this app

    Regards

    Z30 STA100-5/10.3.2.2876/CB10
    11-21-16 10:29 PM
  10. enne30's Avatar
    After receiving automated response from support, just sent new mail omitting words like 'BlackBerry' and got usual response of someone taking in charge. I'm curious to see human response to this issue; it's a bug and 'till 30/06/2017 they should solve bugs..
    11-22-16 12:21 AM
  11. humfred's Avatar
    Unfortunately, I have the same problem on both my BB Z10s
    Very sad. I hope there will come a solution soon.
    11-22-16 03:29 AM
  12. malluco's Avatar
    Sending video Works fine with WhatsApp Web ... but not work using directly from BlackBerry ..

    I use a Z30 and Passport Black and Passport Silver, all works fine with whatsappWeb to send video ..
    11-23-16 06:22 AM
  13. StainedClass's Avatar
    Me too...Passport users... thought it was my phone?

    Posted via CB10
    11-23-16 03:12 PM
  14. Karan Riar's Avatar
    It's happening from couple of days now,,I downloaded some videos from instagram,when tried to share it, it's showing media upload error_ server replied-bad request. Or there's something wrong with the videos? Haven't had a problem downloading them.

    Cool as fcuk.
    11-24-16 07:18 AM
  15. berryoz's Avatar
    When children who have now in the hand Android and Iphone were not yet born we used already a BB. I feel disappointed and teased by WA. They have no respect for us.
    I write for the video problem-not send some of us, and this is their response, a semi-automatic response.
    Look the "As such, we no longer offer customer support for inquiries related to BlackBerry 10 smartphones."

    What does it mean ??! Release new versions of the BlackBerry World, then do not fix bugs?
    I do not care send videos, images only, but i wll install at June WA-Android on my BB 10 and f*** WA.



    "Hi,

    WhatsApp will no longer be supported on BlackBerry 10 by June 30, 2017. As such, we no longer offer customer support for inquiries related to BlackBerry 10 smartphones.

    Please refer to our FAQ articles for an answer to your query: BlackBerry 10 FAQ Articles

    Thank you for being a loyal WhatsApp user. If you use a BlackBerry 10 smartphone, we recommend upgrading to a newer Android, iPhone, or Windows Phone before June 30, 2017 to continue using WhatsApp.

    Please note, however, that WhatsApp will continue to support newer Android OS on BlackBerry devices. So if your current BlackBerry device operates on an Android OS, it will continue to be functional beyond June 30, 2017."
    11-24-16 08:41 AM
  16. enne30's Avatar
    Yep same reply..
    "Funny" thing is I thought some words triggered filters, so I writed whithout mentioning BlackBerry and finally I got human response asking for more details.
    Then I explained problem and sent details via attached screenshots not to trigger filters again and telling them that we were asking for bug-fixing, not adding new features and if support ends next summer, they should support platform 'till that day and resolve bugs.

    Well... after sending screenshots, with no text about BlackBerry in mail, they forwarded me automated response again... they are kidding us..

    I was thinking about spreading this situation on Twitter.. it's likely support is already over (no bugfix); from next summer no login anymore..
    11-25-16 12:19 AM
  17. Asvertus's Avatar
    Me and my friends dumped whatsapp and use now Threema.

    Posted from my Z30 (10.3.2.2876) #ILoveBB10Apps #ILoveBB10
    11-25-16 03:07 AM
  18. berryoz's Avatar
    Likely That They block the login at June 2017.
    I will install WA-Android at June, but We do not stop to fight to continue the support to the "dictators" Whatsapp for BB 10.
    E-mail, Facebook, Twitter. Let's hear it.
    11-25-16 03:33 AM
  19. VENU NR's Avatar
    Videos can't upload in whatsapp
    11-25-16 07:23 AM
  20. Liosfg's Avatar
    Yes I had the same problem, my device is an BB Z30, STA100-5, OS 10.3.1.2582, and WhatsApp 2.16.76.2 Release.
    I cant upload Videos... (from Mxico City)
    11-25-16 01:29 PM
  21. NomeLeb's Avatar
    Have same issue on Z30 since last update.

    Posted via CB10
    11-25-16 07:36 PM
  22. Myi66081's Avatar
    Have same issue on Z30 since last update.

    Posted via CB10
    I thought I'm crazy or I have to much videos or pictures that I can't send videos! I guess I will have to try to back date my version, or any other solution to the problem!?
    11-26-16 11:56 PM
  23. Myi66081's Avatar
    Have you tried an earlier version of what's app? I didn't try myself but wonder if it works! Also wonder if it makes a difference from where you download it! A download from snap google play store or some other 3Rd party gets the same errors?
    11-26-16 11:59 PM
  24. mennonitesausage's Avatar
    Yes, same problem here. Might look for an older version...

    Posted via CB10
    11-27-16 10:15 AM
  25. NomeLeb's Avatar
    How do I get an older version?

    Posted via CB10
    11-27-16 06:24 PM
39 12

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