1. michaelfoti's Avatar
    Started a security wipe on a Classic and it got to 75% in about 45 minutes. Now it's at 98% and it's about 24 hours since it started.
    Can I do a reload of the OS? Any ideas? Obviously the wipe feature isn't working properly.
    There is no SIM or SD card in the phone.

    Posted via CB10
    08-27-15 09:20 PM
  2. Bla1ze's Avatar
    Just unplug it and reboot, see if it's actually done or just stuck. Worst case, you can run an autoloader on it. - http://forums.crackberry.com/bb10-le...rchive-943672/
    08-27-15 09:25 PM
  3. michaelfoti's Avatar
    Thanks for the reply....so here's what happened for future reference.
    I tried turning it off by holding the power button 10 seconds. On reboot the wipe started again.
    So I shut it down again. On the second reboot a warning icon appeared with the following website: www bberror com/bb10-0015

    In the meantime I tried the autoloader as you suggested, but I couldn't get the computer to recognize the device.
    After a few more of the same (power button strategy) I tried with link and finally got the device recognized and link is re installing as I type.
    No doubt the autoloader would have worked as well, other than the device recognition issue...need a new and faster laptop I guess.

    BTW, this wiping issue turns up a few times in Google search. Hope they fix that...not fun.

    Posted via CB10
    08-28-15 07:15 AM
  4. kgbbz10's Avatar
    If you're just wiping your phone using an autoloader is quicker than using security wipe and it doesn't give you all the issues that the security wipe does.

    08-29-15 09:01 AM

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