1. KarinGilker's Avatar
    I have set up different ringtones for different contacts so that I will know who is texting me. Even though I have my contacts set up with custom ringtones for text messages it will not use these ringtones. It uses one default ringtone for all my contacts. Please help. It is driving me crazy.
    01-03-16 09:50 PM
  2. undefinederror's Avatar
    Try going into settings -> notifications. Scroll to the bottom and select 'contact notifications'. You should see a list of all the contacts you have special ringers for. (If you don't see this, then add them now by clicking on 'add contact notifications').
    If you do see the list, then select one contact, then select phone calls, and make sure the sound is on and set the ringtone to the custom ringer you wish.

    Back out to save these changes.
    Close settings when you are done.
    Get someone to call you to test the ringer. If it still doesn't work, try resetting he phone.

    Posted via CB10
    01-05-16 11:43 AM
  3. KarinGilker's Avatar
    Thank you for the reply. I want to customize the ring tone for text messages, not phone calls. I changed each contact's ring tone for text messaging but it is not working. I keep getting the default ring tone when someone texts me. Do you know how to fix this?
    Thanks for your help.
    01-05-16 07:39 PM
  4. lou2969's Avatar
    Hi guys any luck with this?
    I just having same issue on my z10
    Can't set custom ring or tones
    I did reboot the phone But no luck

    Posted via CB10
    03-08-16 08:46 AM
  5. KarinGilker's Avatar
    I still haven't got it to work. And no replies on this forum. Does that mean this is a blackberry bug??
    03-11-16 08:24 AM

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