1. BugsyEagle617's Avatar
    I lost my Q10 and have pictures on the phone that I want, how can I get the pictures?

    Posted via CB10
    02-16-17 01:38 AM
  2. ZeroBarrier's Avatar
    Find your lost Q10…

    Posted via CB10
    02-16-17 01:56 AM
  3. BugsyEagle617's Avatar
    I lost it and I couldn't find it.
    02-16-17 06:49 AM
  4. 1122334455667788's Avatar
    I lost it and I couldn't find it.
    Did you try looking for it using BlackBerry Protect: protect.blackberry.com
    02-16-17 07:07 AM
  5. BugsyEagle617's Avatar
    Yea, I did.
    02-16-17 08:01 AM
  6. 1122334455667788's Avatar
    Yea, I did.
    And what happened?
    02-16-17 08:02 AM
  7. BugsyEagle617's Avatar
    The person who found it must have shut the phone off.
    02-16-17 08:03 AM
  8. 1122334455667788's Avatar
    The person who found it must have shut the phone off.
    Well if you're working under the assumption the phone is off, there really isn't much you can do.
    You can try calling/visiting places you have been where you might have left it.

    Did you share any photos/files via email? If so you should be able to find them in the sent folder of your email account.
    02-16-17 08:07 AM
  9. 1122334455667788's Avatar
    I'm assuming you never installed the OneDrive, Box, or Dropbox Apps?
    02-16-17 08:08 AM
  10. 1122334455667788's Avatar
    You can also retry the BlackBerry Protect method every once in a while. If it's run out of battery someone may plug it to try and find you (I'm assuming it has a password and therefore isn't worth stealing unless someone really wants a paper weight).
    02-16-17 08:14 AM
  11. BugsyEagle617's Avatar
    I did have Dropbox, I forgot about that app. I called my phone, nobody picked up and I really just wanted the phone back at first, it's a Blackberry and I didn't think someone would want the phone.
    02-16-17 08:22 AM
  12. BugsyEagle617's Avatar
    I have a classic now.
    02-16-17 08:23 AM
  13. 1122334455667788's Avatar
    I did have Dropbox, I forgot about that app.
    Try logging into your Dropbox account and see if there a some kind of Camera Upload folder.
    02-16-17 08:32 AM
  14. BugsyEagle617's Avatar
    Ok, thanks.
    02-16-17 08:33 AM
  15. 1122334455667788's Avatar
    it's a Blackberry and I didn't think someone would want the phone.
    Assuming it has a password, you should be correct. I wasn't kidding when I mentioned using it as a paperweight. That's all it would be good for.

    Did you have the lockscreen set to show your contact details?
    02-16-17 08:33 AM
  16. BugsyEagle617's Avatar
    I knew you was kidding, I did have a password on my lockscreen.
    02-16-17 08:38 AM
  17. BugsyEagle617's Avatar
    I didn't have the lockscreen to show my contact details.
    02-16-17 08:39 AM
  18. BugsyEagle617's Avatar
    How do you show contact details on the lockscreen?
    02-16-17 08:40 AM
  19. 1122334455667788's Avatar
    How do you show contact details on the lockscreen?
    I forget the exact method, but it's somewhere in the settings. Maybe under display? I definitely recommend adding it to your Classic.

    You should also be able to add a message to the lockscreen using BlackBerry Protect, but it sounds like that's not working for you at the moment.
    02-16-17 08:44 AM
  20. BugsyEagle617's Avatar
    The message for Blackberry Protect is available.
    02-16-17 03:12 PM
  21. Fleeting's Avatar
    You can set lock screen messages in settings > security > lock screen. You can set two lines of messages.

    Q10 lost-img_20170216_183004.png

    Definitely put a phone number or email on your Classic, so you know there is at least some way for someone to contact you.

    Posted via CB10 on BlackBerry Q10
    02-16-17 05:31 PM

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