1. Ketthos's Avatar
    Hello Guys,
    Nice to find a forum about BB. I love this kind of phone. But i have a big problem since i have plugged my phone to my computer and installed Black Berry Link tools.

    They start an update that never finished and never finish. The software freeze. and the phone are unusable. all i see is a flashing right light on the phone, if i replug the phone, Black Berry link restart the update and again, freeze. I've tried to let the software doing the update, but after 3 days, i see nothing works.

    Does i have a way to reset my phone to be able to use it without link tools? I'm unable to restart the phone a this step.

    Thanks a lot for your help and sorry for my bad english. I'm french!

    Best Regards.
    07-21-17 08:53 PM
  2. sjoreilly's Avatar
    Press the volume up key and the volume down key together for 30 seconds it will reset

    Posted via CB10
    07-22-17 12:22 PM

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