1. TLWARING's Avatar
    I tried to do a security sweep on my old phone, so I could give it to my sister, who lost her's. I ended up getting the dreaded www.bberror.com/bb10-0015 message. When I type it in the web browser it brings me to BB support, but not real solution, except to download an app to a phone that I can't get into. Is there a fix for this or is the phone toast?

    Thank you!

    Tracey
    07-08-17 11:33 PM
  2. anon(5625017)'s Avatar
    Did you try this?
    http://forums.crackberry.com/showthread.php?t=1113921

    Different BB 10 phone, same process...

    Smoothly typed with me Passport SE
    07-17-17 03:23 PM
  3. Bla1ze's Avatar
    When I type it in the web browser it brings me to BB support, but not real solution, except to download an app to a phone that I can't get into. Is there a fix for this or is the phone toast?
    It's not an app for your phone, it's for your computer.

    BlackBerry 10 smartphone will not startup and displays an image with a link to www.bberror.com
    07-17-17 04:32 PM

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