1. metin_gafar's Avatar
    My classic gets pretty hot after I using it for a while, like 15 mins. Especially if I watch a movie or clip on the Internet. Note: I bought it 2 days ago from Orange Romania. Someone told me that it is possible to be a fake. I dnk what to believe.

    Posted via CB10
    08-16-15 07:57 PM
  2. SOSAIII's Avatar
    Might be faulty. I've used mine for over 2 hrs straight and I haven't experienced that.

     Classic
    08-17-15 01:34 AM
  3. kenzo_44's Avatar
    It maybe an Android all running in the background!
    08-17-15 02:32 AM
  4. JeBe4's Avatar
    ....Return to sender....

    J Be....Here But Gone...
    08-17-15 04:40 AM
  5. metin_gafar's Avatar
    I've returned the first BlackBerry classic to sender due to the same problem (overheat) and I've experienced the same thing on second one. Maybe I should ask for my money....
    P.S. : both phones' trackpads have a weird form. I dnk how to explain that but when I look closely it looks like lob-sided. That is why I think they sell fake phones

    Posted via CB10
    08-17-15 08:07 AM
  6. SOSAIII's Avatar
    I don't know about that. I do know my TP is a little wonky as well. I heard that complaint a lot but I don't really notice it unless I really inspect it. I would let the battery break in a bit so to speak

     Classic
    08-17-15 08:27 AM
  7. Mr4aces's Avatar
    I've returned the first BlackBerry classic to sender due to the same problem (overheat) and I've experienced the same thing on second one. Maybe I should ask for my money....
    P.S. : both phones' trackpads have a weird form. I dnk how to explain that but when I look closely it looks like lob-sided. That is why I think they sell fake phones

    Posted via CB10
    Go to settings, then app manager then memory see how much memory you have before you start using it. Then check it after it heats up. Reboot and check it again. If you have less than 500mb of memory after reboot make changes so you have over 700-800mb

    Also turn off the apps so they don't run in the back ground or when minimized.
    08-17-15 08:32 AM
  8. BBKnight85's Avatar
    Will do this

    Posted via CB10
    08-17-15 04:22 PM
  9. metin_gafar's Avatar
    When my device got 'hot' I checked available memory and it had around 900 mb of free memory. And generally I close all apps after using, so I don't have any apps running in beckground

    Posted via CB10
    08-17-15 05:29 PM
  10. kgbbz10's Avatar
    You got it two days ago, it is settling, adding accounts, working hard in the background. It's fine. I'm going to say it's not fake, 99.9% sure.

    Which OS are you running?

    BBClassic10.3.2.2252
    08-17-15 06:42 PM
  11. Mr4aces's Avatar
    When my device got 'hot' I checked available memory and it had around 900 mb of free memory. And generally I close all apps after using, so I don't have any apps running in beckground

    Posted via CB10
    In some cases it is the OS. My Z10 runs hot since I updated the OS.

    Just because you close an app does not mean it is close. You have to check the permission setting and "close when minimized"

    Posted via CB10
    08-17-15 09:06 PM
  12. metin_gafar's Avatar
    My os is 10.3.1.1779 ; tells me that it is the latest version

    Posted via CB10
    08-18-15 03:30 AM
  13. Mr4aces's Avatar
    My os is 10.3.1.1779 ; tells me that it is the latest version

    Posted via CB10
    No you need to be on 10.3.2.2339.

    Posted via CB10
    08-18-15 03:51 AM
  14. CrackberryQ's Avatar
    Check cpu usage not memory usage, go to app permissions revoke run when minimised, or run in background for android apps, you will notice the difference.

    Posted via CB10
    Mr4aces likes this.
    08-18-15 04:27 AM
  15. rhoric's Avatar
    No you need to be on 10.3.2.2339.

    Posted via CB10
    2339 is technically for passport. 2252 is for classic

    Posted via CB10
    08-18-15 06:27 AM
  16. Fastmarc's Avatar
    2339 is technically for passport. 2252 is for classic

    Posted via CB10
    Incorrect. .2339 was pushed OTA by BlackBerry to my Amazon unlocked Classic. It is for Classic.



    Posted via CB10
    08-18-15 06:32 AM
  17. Fastmarc's Avatar
    You device is new, so it might still be doing things in the background. I suggest doing a reset (pressing and holding the top button for 10 seconds).
    Also, as suggested above checking CPU will show which app might be dominating your resources realtime.

    Posted via CB10
    08-18-15 06:38 AM
  18. metin_gafar's Avatar
    Overheat-img_20150818_173617.png

    Posted via CB10
    08-18-15 09:36 AM
  19. Fastmarc's Avatar
    I had that software maybe two releases back.
    My Classic usually gets the update pushed to it the day it's announced. Some go through the carriers and can take longer. That seems to be the case with you.
    I can tell you that for my device the newest OS is the best working so far.

    Posted via CB10
    08-18-15 10:21 AM

Similar Threads

  1. Snap 10 Overheat Issue
    By ruhban in forum BlackBerry 10 OS
    Replies: 1
    Last Post: 04-03-15, 09:42 PM
  2. Q10 overheat use hardcase
    By pecinta_kopi in forum BlackBerry Q10
    Replies: 11
    Last Post: 12-16-14, 01:33 AM
  3. My blackberry overheats!
    By dominikd in forum BlackBerry Q10
    Replies: 12
    Last Post: 04-01-14, 04:56 PM
  4. Z10 Overheat and loose network connections
    By horyel in forum General BlackBerry Discussion
    Replies: 3
    Last Post: 03-14-14, 06:25 PM
  5. Battery and overheat problem
    By Sesameopen in forum BlackBerry Z10
    Replies: 7
    Last Post: 11-28-13, 09:56 AM
LINK TO POST COPIED TO CLIPBOARD