[yaplakal]

I can't find/set my number anywhere in the phone. People see my number when I call them but for me it says "My number: Unknown number". If I scroll up in the Phone app it says "Unknown Number".
I've done some research and tried the following things (my results indicated in brackets):

1. Go to Phone -> Settings -> Show My Number and make sure it's set to true (it is)
2. Go to Settings -> Security And Privacy -> Sim Card and change "Phone Number" field to your number. ("Phone Number" says "No information available" and there is no button to change that.)
3. Restart device (didn't help)

I'm on 10.3.1.1154, BB Classic with Rogers network (Canada).
Anyone has experience with this? Any suggestions?
Thank you.

[jpvj]

I don't know how/when BB10 is supposed to read the number off the SIM card (I have seen "No information available" too on many devices), but you certainly are correct about how to change it in #2.

On my device (Z10 10.3.1.2xxx) I have a button under the "Phone Number" field saying "Edit phone number" (translated from Danish).

It's strange you are missing that...

[benbraun322]

I have that too but it's because my Carrier, but I assumed it is because BlackBerry 10 devices are not supported by my carrier.

I can even send text messages.

BlackBerry Z30 Chenpion

[arifbsantoso]

Just go to System Settings - Security and Privacy - SIMCard - Edit Phonenumber.
That's all.

From my Z30

[benbraun322]

Just go to System Settings - Security and Privacy - SIMCard - Edit Phonenumber.
That's all.

From my Z30

Not always so simple buddy.




BlackBerry Z30 Chenpion

[arifbsantoso]

Not always so simple buddy.




BlackBerry Z30 Chenpion

O oh...

From my Z30

[Alain_A]

Not always so simple buddy.




BlackBerry Z30 Chenpion

what os is that? I don't have my Z 30 is in the truck I can't checked..Are you on a leak?

[Alain_A]

I can't find/set my number anywhere in the phone. People see my number when I call them but for me it says "My number: Unknown number". If I scroll up in the Phone app it says "Unknown Number".
I've done some research and tried the following things (my results indicated in brackets):

1. Go to Phone -> Settings -> Show My Number and make sure it's set to true (it is)
2. Go to Settings -> Security And Privacy -> Sim Card and change "Phone Number" field to your number. ("Phone Number" says "No information available" and there is no button to change that.)
3. Restart device (didn't help)

I'm on 10.3.1.1154, BB Classic with Rogers network (Canada).
Anyone has experience with this? Any suggestions?
Thank you.

I'm with Telus..It is working there..can you post a pic...could be not set up by the carrier.. Call the carrier and ask if supported.

[benbraun322]

what os is that? I don't have my Z 30 is in the truck I can't checked..Are you on a leak?

Yes I am.
Z30STA100-3/10.3.1.2072

BlackBerry Z30 Chenpion

[Alain_A]

Yes I am.
Z30STA100-3/10.3.1.2072

BlackBerry Z30 Chenpion

in the dial pad when you swipe down does it show your number?

[yaplakal]

That is exactly what I see. No button to change the number, nothing.

The OS is 10.3.1.1154, came with Classic, no leaks

[Alain_A]

With Telus


From Classic

[Alain_A]

Get a new sim card

From Classic

[yaplakal]

Alright, so calling Rogers seems to be the best (and only) solution, thanks

[Alain_A]

checked my Z 30. It does shows my number under sim card

[Camarillo Brillo]

Just go to System Settings - Security and Privacy - SIMCard - Edit Phonenumber.
That's all.

From my Z30

Thank you my friend.

Thank you





.

[cherry30985]

Thanks for the info Ben