1. CrackBerry Question's Avatar
    I ran the tests and the camera can take a picture during the test (when it uses the camera that faces me) but when it does the camera flash test it says the flash or camera are in use by another application and turn it off. However, I do not have it in use. I have done a restart and that has not worked. What else can I do?
    05-17-15 01:14 PM
  2. mad_mdx's Avatar
    Did you download any app recently that runs in the background?
    Did you try a hard reset: hold both volume keys at the same time for about 10 seconds?
    Did you look in the device manager to see which apps are running in the device memory which you can close?
    05-17-15 04:15 PM
  3. KMMarshall's Avatar
    I have not added any apps on, have done the hard reset and went into the device manager and closed everything. Then I did another hard reset. Also, twice this week, the phone just reset on its own. When I tap on the phone it opens with a black screen and says The camera can't be started.
    05-17-15 05:08 PM

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