1. darylalbert's Avatar
    All of a sudden, I am no longer able to play music that is on my micro SD card. I have formatted the card, and put my music back on it. All it says "This file contains an unsupported media format." I had about 8GB on it, and I have never had an issue until this week, now nothing plays.

    Any thoughts? Not sure what else to do.

    Thanks in advance.
    04-01-16 02:48 PM
  2. conbrio29's Avatar
    Try a hard restart.
    04-01-16 04:21 PM
  3. darylalbert's Avatar
    Try a hard restart.
    tried that, no luck. searched the forums and figured someone may have the same issue at some point. will keep searching, thanks.
    04-01-16 04:28 PM
  4. conbrio29's Avatar
    Keep hard resetting until it starts? Or take the SD card out and put it back in until it works? Did it work before?
    04-01-16 06:19 PM
  5. darylalbert's Avatar
    yes, it worked before, i am baffled. will keep trying, have taken the card out before, even formatted it, and put music back on it.
    04-01-16 06:48 PM
  6. conbrio29's Avatar
    Keep trying, good luck!
    04-02-16 09:35 AM
  7. Plazmic Flame's Avatar
    - I would take the SD card, copy all the data to a folder on my PC or latptop
    - Format the SD card inside the Classic
    - Put the SD card back into PC/laptop and copy over the old data
    - Then put it back in the Classic and see how that goes
    04-02-16 10:23 AM
  8. darylalbert's Avatar
    Got it to work, finally after a few attempts. Thanks for you help.
    04-27-16 07:27 AM
  9. jonaong's Avatar
    I've got the same problem with my music on the SD card as well recently. Everytime I try to play music it shows error message and I have to restart the phone to get it to work.

    Posted via CB10
    05-02-16 01:24 AM
  10. LSDBerry's Avatar
    Try a different app. Does it do this with every music app?

    Posted via CB10
    05-02-16 11:07 AM
  11. paolo73's Avatar
    I've had this a few times, usually when I've used a non-official charger. Restart always cures it. Glad you got it sorted.

    Posted via CB10
    05-03-16 05:39 PM

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