1. trutledge83's Avatar
    My lock screen notifications are no showing anymore, I went in to the setting and made sure the button was on and it's on. I turned it off and back on, restarted the phone a couple time and it is still not showing lock screen notifications.

    Any ideas out there?

    Posted via CB10
    09-18-16 12:33 PM
  2. auditman's Avatar
    Comes to worst do a factory reset. See from there.
    09-18-16 12:49 PM
  3. Leo Cor's Avatar
    Please confirm if you tried to use blackberry protect? If this is the case then it is your culprit. You need to follow these steps.
    Set a device password and restart it
    Lock notifications should start working

    If this doesn't help then you need to set a device password by using blackberry protect and then check it for lock notifications.

    Posted via CB10
    auditman likes this.
    09-18-16 01:13 PM
  4. trutledge83's Avatar
    Thank you completely fixed, I did recently set up the BlackBerry protect. I followed your instructions good to go!

    Thank you!

    Posted via CB10
    Leo Cor likes this.
    09-18-16 02:01 PM
  5. jgreenholtz's Avatar
    i have a similar problem, for which i might try this intervention. my issue is that i am not notified of voice mail messages. if i do the techniques stated above, will i have to use a password every time i want to use my phone? also- is there a way to keep a notification until i clear it? i'm finding that the LED only flashes for a short time, and often when i check my phone there's no way for me to be aware a text, email, or call was missed.
    10-04-16 05:28 PM

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