01-30-15 06:48 AM
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  1. CompMan2013's Avatar
    CompMan2013
    Anyone having issues using link on a Mac?

    I wasn't able to transfer my accounts settings from my Q10. I went thru the process of connecting my Q10 and then my Classic, but it would just stay stuck connecting to my classic. Also had the same problem logging into my blackberry account thru link.
    Anyone else had this issue? If so what did u do to fix this problem?

    Thanks in advance!

    Posted via CB10
    01-28-15 05:58 PM
  2. gohabs84's Avatar
    gohabs84
    I went thru same when I got my classic and plugged in the usb didn't seem to connect to the classic and give me the option menu to backup using my saved q10 file.

    I uninstallled BlackBerry link re installed it and it solved the issue for me

    Posted via CB10
    01-28-15 08:17 PM
  3. CompMan2013's Avatar
    CompMan2013
    Originally Posted by gohabs84
    I went thru same when I got my classic and plugged in the usb didn't seem to connect to the classic and give me the option menu to backup using my saved q10 file.

    I uninstallled BlackBerry link re installed it and it solved the issue for me

    Posted via CB10
    Did u have to restore your classic back to factory settings?

    Rocking my blast from the past Classic!
    01-28-15 11:03 PM
  4. gohabs84's Avatar
    gohabs84
    Nope - just uninstall the software on my pc and re download thru blackerry.ca and install

    Posted via CB10
    01-29-15 04:27 AM
  5. CompMan2013's Avatar
    CompMan2013
    Thanks!

    Rocking my blast from the past Classic!
    01-29-15 01:41 PM
  6. CompMan2013's Avatar
    CompMan2013
    That did not work at all. Not sure what's going on but I had to set up all my accounts manually. No bueno!

    Thanks anyway.

    Posted via CB10
    01-30-15 12:40 AM
  7. tnc's Avatar
    tnc
    Hiya. From what I read, and had to do for multiple devices, all account settings have to be added manually. Only data, apps, etc are transferred. That fact of course does not address the issue of a device not connecting.

    Posted via CB10
    01-30-15 05:08 AM
  8. CompMan2013's Avatar
    CompMan2013
    Originally Posted by tnc
    Hiya. From what I read, and had to do for multiple devices, all account settings have to be added manually. Only data, apps, etc are transferred. That fact of course does not address the issue of a device not connecting.

    Posted via CB10
    Yup. It would just get stuck. The second time around it didn't get past me connecting the first device (Q10). Pretty disappointing.

    Posted via CB10
    01-30-15 06:48 AM
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