1. johnathans's Avatar
    The backlight on my keyboard is no longer working. Along with the screen dimming while it's dark.

    Has anyone else had this issue? We're you able to fix it?

    Posted via CB10
    02-13-16 10:29 PM
  2. IndianTiwari's Avatar
    Restart your device . It will work .
    02-14-16 12:14 AM
  3. curves2000's Avatar
    I am having a somewhat similar issue. I just purchased a new Wind Mobile Classic.

    One of the first things I have noticed is the dimmer keyboard backlight vs the Q10.

    Is this something that's correct on the Classic vs the Q10?

    I tried playing around with the brightness but that didn't appear to do much help.

    Thx

    Posted via CB10
    02-14-16 01:16 AM
  4. johnathans's Avatar
    Restarting my device used to fix it for a short while. Nothing seems to fix it anymore

    Posted via CB10
    02-14-16 01:38 PM
  5. jbfair728's Avatar
    I'm having the same problem. The keyboard backlight stopped working. Restarted several times and it doesn't help.

    Posted via CB10
    04-02-16 09:19 PM
  6. Deri2000's Avatar
    The reason the screen dims is that the brightness automatically adjusts according to the light condition.

    Posted via CB10
    04-03-16 03:28 AM
  7. jbfair728's Avatar
    No, the keyboard backlight is completely off.

    Posted via CB10
    04-03-16 11:10 AM
  8. jbfair728's Avatar
    5 days and 15 system reboots later, the keyboard backlight is up and running. The cause remains a mystery.

    Posted via CB10
    04-08-16 10:08 AM
  9. fredericb's Avatar
    I was experienced the same issue. Almost exchanged my device since it was still under warranty. It seem that the problem dissapear by itself since my backlight is working great now. A bad solder ? Software problem ? I will never know.

    Frederic
    04-08-16 02:16 PM
  10. werkregen's Avatar
    Sounds like an error with the light sensor, especially if the screen is bright and the keyboard unlit. You can test this with BBVE (blackberry virtual expert).

    Posted via CB10
    04-09-16 05:15 PM
  11. andy957's Avatar
    I am having a somewhat similar issue. I just purchased a new Wind Mobile Classic.

    One of the first things I have noticed is the dimmer keyboard backlight vs the Q10.

    Is this something that's correct on the Classic vs the Q10?

    I tried playing around with the brightness but that didn't appear to do much help.

    Thx

    Posted via CB10
    Same here. I wish the backlighting were like the 9900.
    04-09-16 11:00 PM

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