1. Mohammed Fasil's Avatar
    My phone black berry classic or q20.I forgot my id and password .plss how to fix this
    12-07-18 01:42 AM
  2. m3ach's Avatar
    My phone black berry classic or q20.I forgot my id and password .plss how to fix this
    If it's Blackberry protect on and you have forgotten your device password then there is no way to bypass this. If you can't remember your password you now have a paperweight rather than a phone unfortunately.

    Posted via CB10 using my Classic running 10.3.3.3216
    12-07-18 08:18 AM
  3. bb92a5's Avatar
    did you not save "forgot your password question"?
    or
    just wipe your phone and start afresh maybe create a new id
    hope I helped!


    Posted via CB10
    12-07-18 08:20 AM
  4. conite's Avatar
    did you not save "forgot your password question"?
    or
    just wipe your phone and start afresh maybe create a new id
    hope I helped!


    Posted via CB10
    You can't "start fresh" without the original BBID.
    12-07-18 08:25 AM
  5. bb92a5's Avatar
    oh...
    just struck my head now


    Posted via CB10
    12-07-18 08:26 AM
  6. bb92a5's Avatar
    did you try checking support from blackberry?
    maybe there use be some thing written helping you out

    Posted via CB10
    12-07-18 08:28 AM
  7. Ben xfg's Avatar
    My phone black berry classic or q20.I forgot my id and password .plss how to fix this
    If the phone has not been wiped and it's merely asking you to verify your id, go to settings then BlackBerry ID then you can see what username it is signed in as. If you simply cannot remember your password or the password recovery question and you do have access to the email address which is the username, you can reset the password online.
    12-07-18 09:14 AM

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