My phone black berry classic or q20.I forgot my id and password .plss how to fix this
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My phone black berry classic or q20.I forgot my id and password .plss how to fix this
If it's Blackberry protect on and you have forgotten your device password then there is no way to bypass this. If you can't remember your password you now have a paperweight rather than a phone unfortunately.
Posted via CB10 using my Classic running 10.3.3.3216
did you not save "forgot your password question"?
or
just wipe your phone and start afresh maybe create a new id
hope I helped!
:)
Posted via CB10
You can't "start fresh" without the original BBID.
oh...
just struck my head now
:(
Posted via CB10
did you try checking support from blackberry?
maybe there use be some thing written helping you out
Posted via CB10
If the phone has not been wiped and it's merely asking you to verify your id, go to settings then BlackBerry ID then you can see what username it is signed in as. If you simply cannot remember your password or the password recovery question and you do have access to the email address which is the username, you can reset the password online.