[slowsteve]

Just got classic. Had iphone w number forwarded. When I swapped phone. Calls still forward. But call fw menu not working. Can't turn off. Or add new no. Any suggestions.

Posted via CB10

[Elite1]

Hi Steve,
First off, welcome to CrackBerry!
Please update your profile to include device, carrier, and location. This makes it easier for others to help you.

Which phone carrier do you use?
Many carriers have a code you can call in from the device to cancel Call Forwarding. Otherwise, call your carrier from your device, explain the issue, and ask they cancel the Call Forwarding.

Are you using the same SIM card as you did on your iPhone? If not, are you sure your current SIM card is activated? Can you make outgoing calls?

[slowsteve]

Att. Yes phone working. I used old sim from iphone. Calls still fw. But cw menu doesn't work.

Posted via CB10

[slowsteve]

And how do I update my profile?

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[Elite1]

And how do I update my profile?

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Since you're using CB10, it's pretty easy. Swipe down from top of screen and select Account at top left.
Attachment 356094

Scroll down a bit and you can fill in the info you'd like to share.
Attachment 356095

From full desktop site, towards top left corner of screen under your username & avatar, click Settings. From the dropdown that opens, select Edit Profile.

[Elite1]

Att. Yes phone working. I used old sim from iphone. Calls still fw. But cw menu doesn't work.

From a quick Google search of "AT&T turn off call forwarding" I found:

Call Forwarding

Call Forwarding lets you forward your incoming calls to another phone number. All AT&T wireless and GoPhone voice plans include Call Forwarding.
Turn Call Forwarding off and on

You can turn Call Forwarding off and on from your wireless device by following the steps below. If these instructions don't work for you, visit the Device How-To Center to view Call Forwarding instructions for your phone.

To turn on Call Forwarding:

To turn on Call Fowarding, on your wireless device, enter **21*, then the 10-digit number to which you wish to forward your calls, followed by #.
For example: **21*1235556789# forwards your calls to the phone number 123.555.6789.
Push the Call, Send, Talk, or Receiver icon. Your wireless device displays a confirmation message when Call Forwarding activates.

To turn off Call Forwarding:

To turn off Call Forwarding, dial #21# on your wireless device.
Press the Call, Send, Talk, or Receiver key. Your wireless device displays a confirmation message when Call Forwarding deactivates.

See the bolded portion. Basically it says dial #21# from your Phone app.

Did that work? If not, just contact your carrier and they'll quickly fix it for you.

[slowsteve]

Thanks!

Posted via CB10

[slowsteve]

I'll call att.

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[Elite1]

I'll call att.

The #21# didn't work? Dang it!

They should be able to fix you up right away. Good luck!

[slowsteve]

I called att. Once I told them I was using BlackBerry problem solved. You can't just use sim from I phone without also calling. Hotspot working too now.

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