1. patzmyway's Avatar
    I decided to do a factory reset and its over 12 hours now and its still showing the Security Wipe sign and stuck at 97% pls Is this normal? Why it take so long?
    11-16-15 03:42 AM
  2. Warlack's Avatar
    The Security wipe depends on the amount data that needs to be deleted. It usually takes a few hours tops..... this is unusual..... the best I can think of is to try an autoloader..... turn of the device and start the autoloader during boot up....

    Maybe someone else can help

    Posted via CB10
    11-16-15 04:02 AM
  3. CRIISPP's Avatar
    I just did a restore through the phone and it was at 99 percent for 2 days. Unplugged it and it died and now it won't boot up. Have to connect to blackberry link and reload software. A lot faster then security wipe.

    Posted via the CrackBerry App for Android
    11-17-15 12:22 AM
  4. tl000's Avatar
    I manually deleted all music and videos from my phone first, then uninstalled every app possible. Security wipe took 20 minutes then.
    11-17-15 12:27 AM
  5. werkregen's Avatar
    20-30 minutes for me for a complete wipe and startup. I use about half of the internal storage and no SD card. 12 hours is definitely not normal. I'd estimate 2 hours for full internal memory and 16GB SD cad.
    11-17-15 04:37 AM

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