1. zmsox's Avatar
    Hi,
    I have a lot of unused devices in the filemanager. How can i delete them?

    Many thanks

    How to delete unused devices in filemanager?-img_20150207_001450.png

    Posted via CB10
    02-07-15 04:23 AM
  2. Nayalm's Avatar
    Settings>Device Connections
    If Allow Connections is ON, you will see all the devices at the bottom of that same page.
    Now hold the finger tap on the device you want to delete and you'll get that side option.

    Cheers! From my STL-1
    02-07-15 04:36 AM
  3. gregstaa's Avatar
    I gave up trying to clear past devices from file manager. Ever since the first pairing with BlackBerry Link and Z10 I've never been able to clear the devices from file manager. Deleting them just hasn't worked for me as within minutes they would reappear back in file manager again.

    Plugging into the paired computer and selecting 'forget this device' in BlackBerry Link has also not worked. I've tried security wipe many times but they just keep showing up no matter what. Actually I've found the remote access to be very unreliable no matter if it's Windows or OSX, sometimes it works like a charm but mostly it's like rolling dice and hoping for the best.

    I'm convinced that it has something to do with BBID given that as soon as I fire up my Z10 after a security wipe and sign into BBID all past pairings are automatically listed in file manager before even using BlackBerry Link. Maybe is a cache issue in the back end? If anyone out there has experienced this and managed to actually clear all previous pairings for good, please do share! Hopefully BlackBerry can fix this at some stage as it has been a long standing issue for me and I'm sure many others are dealing with the same problem.

    Posted via CB10
    02-07-15 05:29 AM
  4. Euan's Avatar
    I tried everything but the security wipe.
    You did it all man. Respect.
    It does bother me a lot, but I guess I just gave up.
    Not carrying is the solution.
    02-07-15 05:59 AM
  5. BullGuard8's Avatar
    I tried everything but the security wipe.
    You did it all man. Respect.
    It does bother me a lot, but I guess I just gave up.
    Not carrying is the solution.
    Don't get excited, they will reappear soon. BlackBerry will not fix their buggy OS ever!
    02-07-15 06:18 AM
  6. Fret Madden's Avatar
    Delete the extras, switch off remote access on device and Link, change your BBID password, log out and back into Link, then reestablish connections.
    zmsox likes this.
    02-07-15 06:41 AM
  7. Deitzanova's Avatar
    File manager -> choose the device you want to delete (it should be offline) -> edit settings on the window that pops up->you will see paired computers ->press and hold the computer you want to delete -> tap delete on the overflow menu.

    Posted via CB10
    Nayalm likes this.
    02-07-15 06:46 AM
  8. zmsox's Avatar
    Thanks to all for your help

    Now it's looking like that


    How to delete unused devices in filemanager?-img_20150207_193136.png


    But in the filemanager I still have all the devices


    How to delete unused devices in filemanager?-img_20150207_001450.png

    I will try to manage it with BlackBerry link later, maybe I have luck

    Thanks

    Posted via CB10
    02-07-15 12:32 PM
  9. FrankIAm's Avatar
    It doesn't work, man. That's the truth.
    Vintage123 likes this.
    02-07-15 12:40 PM
  10. Fret Madden's Avatar
    It doesn't work, man. That's the truth.
    I beg to differ. Look at all my offline devices.


    How to delete unused devices in filemanager?-img_20150207_132448.png

    Posted via CB10
    zmsox likes this.
    02-07-15 01:25 PM
  11. zmsox's Avatar
    Delete the extras, switch off remote access on device and Link, change your BBID password, log out and back into Link, then reestablish connections.
    will try this now
    02-07-15 02:13 PM
  12. zmsox's Avatar
    no luck
    02-07-15 02:21 PM
  13. Fret Madden's Avatar
    no luck
    It may not be instantaneous. Basically after you change your BBID password and maybe the email address as well, you'll make the replicates "orphans" and they should vanish after the BBID servers sync up. What I actually did constitutes as "going overboard" but included the changing of my BBID login info, which after all was said and done was apparently all I needed to do besides wait and see.
    02-07-15 04:10 PM
  14. zmsox's Avatar
    It may not be instantaneous. Basically after you change your BBID password and maybe the email address as well, you'll make the replicates "orphans" and they should vanish after the BBID servers sync up. What I actually did constitutes as "going overboard" but included the changing of my BBID login info, which after all was said and done was apparently all I needed to do besides wait and see.
    that what you say is absolut logic

    i try now to change the email, maybe it works.

    many thanks
    02-07-15 04:25 PM
  15. zmsox's Avatar
    here is my solution

    backup
    wipe
    install new os
    restore


    02-08-15 03:42 AM
  16. zmsox's Avatar
    and after days without this dead devices i have it back

    crazy BB


    Attachment 343781
    03-25-15 04:13 PM
  17. Fret Madden's Avatar
    and after days without this dead devices i have it back

    crazy BB


    Attachment 343781
    From another thread: BlackBerry is aware and will address it in OS 10.3.2.xxxx. 10.3.2.281 is a leak and available if you care to try it.
    zmsox likes this.
    03-26-15 05:08 PM
  18. zmsox's Avatar
    From another thread: BlackBerry is aware and will address it in OS 10.3.2.xxxx. 10.3.2.281 is a leak and available if you care to try it.
    thanks
    03-27-15 03:26 AM
  19. zmsox's Avatar
    SOLVED

    i know how to solve this problem on a mac

    close bb link. better is to uninstall bb link and reboot your mac.
    then go to your finde on the mac and go to documents. there you will find folders BLACKBERRY-xxx delete all these folders.
    Install BB Link again. Reboot the mac
    Connect your bb to the mac and all orphaned devices are dissapeared.
    03-28-15 04:24 PM
  20. zmsox's Avatar
    Now it's looking like that


    How to delete unused devices in filemanager?-img_20150328_225718.png



    Posted via CB10
    03-28-15 04:58 PM
  21. Maurirtnd's Avatar
    glad to know you solved it, I would try the same. If in my Mac I go to to the "documents" folder (i.e. macintosh/users/I-as-user/documents) I do have one folder with the name I gave to my Blackberry Z10. Is that the folder I should delete? By the way, it is empty.
    Thank you if can give more details
    04-08-15 03:53 PM
  22. zmsox's Avatar
    glad to know you solved it, I would try the same. If in my Mac I go to to the "documents" folder (i.e. macintosh/users/I-as-user/documents) I do have one folder with the name I gave to my Blackberry Z10. Is that the folder I should delete? By the way, it is empty.
    Thank you if can give more details
    Yes, all these folders, I had more of them, I had deleted.

    Posted via CB10
    04-09-15 02:33 PM

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