1. irenejazz's Avatar
    Hello all,

    I'm going to give either my Q10 or my Classic to my father. In order to do that I will need to clear one of the phones and mainly change the ID settings on the selected phone.
    My father now has a Bold so I will have to migrate his information to the new phone.

    Can you tell me how to change ID?
    And how to completely reset a phone?
    05-18-16 05:55 PM
  2. Rootbrian's Avatar
    Use the security wipe feature on the BlackBerry 10 device, OR perform a factory reload using BlackBerry Link.

    **IMPORTANT** DISABLE BLACKBERRY PROTECT before reloading/wiping otherwise you'll have to enter the BlackBerry ID and password to even use the device again.

    Keep the bold series device as a backup just in case anything were to happen with the one you give your dad, and make sure it's protected with a case and a screen protector and do NOT get it wet.


    Typed using my QNX powered BlackBerry Classic running on WINDmobile HSPA+
    05-18-16 08:16 PM

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