1. paul Davies6's Avatar
    Help! For some reason my phone is silent? Have checked that all my notifications are on - which they are. But still the phone remains silent when I receive calls, text and emails? Any ideas?

    Posted via CB10
    10-20-15 04:15 AM
  2. paul Davies6's Avatar
    When I am in the phone calls only part of the settings, next to the word sound there is an asterisk - the sound toggle is in the off position and it will not let me move it over! Same with the vibrate toggle?

    Posted via CB10
    10-20-15 04:37 AM
  3. paul Davies6's Avatar
    Email and text sounds are back, just cannot toggle over the sound button

    Posted via CB10
    10-20-15 04:51 AM
  4. paul Davies6's Avatar
    It's telling me that my profile level settings and app level settings are different - has an asterisk at the side of it. Will this be why my calls are silent ?

    Posted via CB10
    10-20-15 05:53 AM
  5. dave gomez's Avatar
    Did you try a hard reset? Maybe that will help. I remember my sister having a similar problem with her Q5 and once we did the hard reset everything went back to normal.

    Posted via CB10
    10-20-15 06:56 AM
  6. paul Davies6's Avatar
    How do I do a hard restart and would it effect any of my emails, files, texts etc?

    Posted via CB10
    10-20-15 07:27 AM
  7. wilber1's Avatar
    Hold two buttons on right side phone will hard restart .
    10-22-15 09:49 AM

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