08-31-16 12:19 PM
tools
  1. irenejazz's Avatar
    irenejazz
    Hello all,
    Just like the title says that happened out of the blue.
    No android app that I had downloaded in the past works anymore.
    I have no idea what happened.

    Any suggestion on what to do to figure out the issue and fix it?

    Posted via CB10
    08-30-16 08:03 AM
  2. conite's Avatar
    conite
    Ambassador
    What OS are you on? Did you try a reboot?
    08-30-16 08:06 AM
  3. irenejazz's Avatar
    irenejazz
    10.3.2.2514

    And I restarted the phone

    Posted via CB10
    08-30-16 08:11 AM
  4. conite's Avatar
    conite
    Ambassador
    You didn't try to update the Android Runtime did you? If so, that would be bad.
    08-30-16 08:15 AM
  5. irenejazz's Avatar
    irenejazz
    No, I literally did nothing.
    I usually play Spotify in the morning on my train and it just didn't open. So I tried running Pandora, and nothing. I tried Instagram...Nothing. But I didn't do any update

    Posted via CB10
    08-30-16 08:26 AM
  6. conite's Avatar
    conite
    Ambassador
    Try rebooting with both volume keys. Then don't touch the device for 10 minutes after restart.
    08-30-16 08:33 AM
  7. irenejazz's Avatar
    irenejazz
    So for reeboting I simply hold the volume buttons and let it go?

    Posted via CB10
    08-30-16 08:38 AM
  8. conite's Avatar
    conite
    Ambassador
    Originally Posted by irenejazz
    So for reeboting I simply hold the volume buttons and let it go?

    Posted via CB10
    Keep Holding until the screen goes black and the word Blackberry appears.
    08-30-16 08:50 AM
  9. Akure4Life's Avatar
    Akure4Life
    What I do when my android apps stop working is open up BlackBerry World>MyWorld>my apps &games> installed tab. Then open my BlackBerry Android Runtime app. Wait for a min or 2. The app will shut itself down then open my android apps again.

    Posted Via CB10 from Z30 OS 10.3.2.2836 
    08-30-16 08:59 AM
  10. conite's Avatar
    conite
    Ambassador
    Originally Posted by Akure4Life
    What I do when my android apps stop working is open up BlackBerry World>MyWorld>my apps &games> installed tab. Then open my BlackBerry Android Runtime app. Wait for a min or 2. The app will shut itself down then open my android apps again.

    Posted Via CB10 from Z30 OS 10.3.2.2836 
    That may work, but only if you installed the Android Runtime from BBW - which is not the case here.
    08-30-16 09:07 AM
  11. irenejazz's Avatar
    irenejazz
    Originally Posted by Akure4Life
    What I do when my android apps stop working is open up BlackBerry World>MyWorld>my apps &games> installed tab. Then open my BlackBerry Android Runtime app. Wait for a min or 2. The app will shut itself down then open my android apps again.

    Posted Via CB10 from Z30 OS 10.3.2.2836 
    This actually worked!!! Wonderful! Thank you so much!

    Posted via CB10
    08-30-16 10:49 AM
  12. irenejazz's Avatar
    irenejazz
    Originally Posted by conite
    That may work, but only if you installed the Android Runtime from BBW - which is not the case here.
    Yes I had installed it from BlackBerry World and it worked

    Posted via CB10
    08-30-16 10:50 AM
  13. conite's Avatar
    conite
    Ambassador
    Originally Posted by irenejazz
    Yes I had installed it from BlackBerry World and it worked

    Posted via CB10
    I see. I thought you said no when I asked you earlier.

    Glad all is well.
    08-30-16 12:23 PM
  14. brookie229's Avatar
    brookie229
    Originally Posted by irenejazz
    So for reeboting I simply hold the volume buttons and let it go?

    Posted via CB10
    Or just hold the POWER key down for about 10-15 seconds until you see the red LED flash, then let go of the power key. This way you won't take a screenshot and is easier to perform IMHO
    08-30-16 12:27 PM
  15. JeBe4's Avatar
    JeBe4
    Or just get the Priv

    Posted via the CrackBerry App for Android
    08-31-16 04:08 AM
  16. irenejazz's Avatar
    irenejazz
    Originally Posted by JeBe4
    Or just get the Priv

    Posted via the CrackBerry App for Android
    Aside the fact that I love the BlackBerry OS better than any android, I'm not willing to spend that kind of money. When BlackBerry will produce another android phone affordable and with keys (cause I don't want to give that up) then I'll get it.
    Let me know when that happens

    Posted via CB10
    tp2386 likes this.
    08-31-16 12:14 PM
  17. undefinederror's Avatar
    undefinederror
    Originally Posted by irenejazz
    Let me know when that happens

    Posted via CB10
    I'm CERTAIN crackberry will

    Posted via CB10
    08-31-16 12:19 PM
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