1. Briz21's Avatar
    Just bought a Blackberry Classic on Wednesday from Verizon.

    I'm receiving emails just find and can move from one folder to another (junk to inbox). However... when I delete from device it's not deleting on my computer?

    Have no issues sending emails.

    Thank you for any help/advice!
    05-27-16 12:48 PM
  2. Dunt Dunt Dunt's Avatar
    What type of email account?

    POP, IMAP, Active Sync..... Normally when I deleted an email on my Active Sync account it would ask just local or on the server too. Do you not get that option?
    05-27-16 01:07 PM
  3. Briz21's Avatar
    Hotmail, Yahoo, Gmail, and Outlook....

    No.
    05-27-16 01:11 PM
  4. slagman5's Avatar
    Give it a little while. At least on mine it does it but just not instantly. But perhaps yours doesn't ever do it, I don't know, but if you haven't tried just giving it a minute before you check, give that a try.

    Posted without the aid of AutoCorrect with my physical keyboard via CB10
    05-27-16 04:17 PM
  5. undefinederror's Avatar
    Open the Hub -> Settings -> Display & Actions.
    Now scroll about halfway down and set the setting for 'delete on'.

    Your options are:
    'hub only' will delete emails from only the hub, and leave them on the server for other devices to see.
    'hub and server' will permanently delete from from the server so no device can retrieve it.
    'prompt' will ask you ever single time you attempt to delete an email. It will ask: 'do you want to delete from hub, server, or both?'

    Posted via CB10
    05-27-16 08:24 PM
  6. Briz21's Avatar
    Thank you.... Got it working!!
    05-29-16 10:41 PM
  7. jmoskowitz's Avatar
    How can I configure my Email so when I delete ALL messages from the Hub it deletes them all on the server?

    I have the display and action settings set to Delete on Hub and Server. That deletes on the server if I delete an individual message. But I often have tens or over a hundred Emails on the hub and delete them all at once but my server does not delete them in the case. I found I had 140,000 Email on my server for a couple of years of thinking they were being deleted.

    What I am calling as a Delete All function is when you select the date field in the hub and press and hold it. You then get a message that says "delete all prior Emails". That message also specifically states it will only remove messages from the hub and not the server" (never noticed that message before and thus the thousands of Emails still on my server). I have found if I select a message, hit the 3 dots and select the More function and select other Email messages from the hub then delete them, they are removed from the server. But this is NOT a practical method to delete Email if there are a couple of hundred Emails in the hub. The delete prior removes them all at once.

    So how can you do a bulk delete of hundred of messages in an easy manner?


    I originally was configured for IMAP thinking it would delete in both places. I changed to POP3 expecting the Q10 to act like Outlook and remove the messages from the server when downloaded to the Q10. I have the sync setting set to 1 day. But my messages are not being deleted on the server when they are removed all at once from the Hub.

    This is not a good situation if I need to purge my server manually from time to time to clean up storage. I primarily use the Q10 and don't go to the server at all.
    Last edited by jmoskowitz; 08-20-16 at 01:47 PM.
    08-17-16 01:13 PM

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