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  1. Alain_A's Avatar
    Call BlackBerry support to complain

    Posted via CB10
    12-18-14 09:46 PM
  2. hnguyen's Avatar
    Just got my shipment email two hours ago. It should be delivered on Monday.

    This is the last time I preorder anything from Shopbb. Amazon is the way to go.
    bborgimicks likes this.
    12-18-14 09:47 PM
  3. Alain_A's Avatar
    Yep

    Posted via CB10
    12-18-14 09:48 PM
  4. hnguyen's Avatar
    Spoke too soon. Phone wasn't shipped. It was only the case
    12-18-14 09:48 PM
  5. Lefty724's Avatar
    Just gave up on shopBB and cancelled my order. I pre-ordered on 11/13 and my payment has been "pending" for the last 2 days? Zero communication imo....

    Hopefully the cancellation goes thru, if not I'm gonna have 2 lol!

    I ordered one from Amazon and hope it'll be here early next week (before Christmas!?).

    Posted via CB10
    12-18-14 11:10 PM
  6. RyanVdE's Avatar
    Has anyone in Canada received a shipping notification yet?

    I pre-ordered mine on November 13th and haven't heard a word since.
    12-18-14 11:30 PM
  7. DazzlaUK's Avatar
    Has anyone in Canada received a shipping notification yet?

    I pre-ordered mine on November 13th and haven't heard a word since.
    I'm in Canada. Just received my shipment email - should arrive tomorrow! Crossing my fingers. I think they are VERY late with there emails. So if you haven't got your email don't worry. You'll have your phone VERY soon if you preordered.
    12-19-14 01:32 AM
  8. T-star's Avatar
    Also just got my shipping email with FedEx tracking number around 2:20am (Dec 19) .
    ordered nov 13.

    shows noon delivery, crossing fingers
    12-19-14 02:06 AM
  9. RyanVdE's Avatar
    About 2.5 hrs after I posted my question, I received the shipping email. Tracked it at FedEx and its scheduled for delivery December 19th.
    12-19-14 02:47 AM
  10. PALeafs67's Avatar
    I finally got shipping info this morning it's on route to me here in Toronto from FedEx, was shipped from shopBB Thursday,hope to have it early next week.

    Via My amazing BBPassport
    12-19-14 05:44 AM
  11. wilber1's Avatar
    Got my email last night at 2:30 am from shopbb with tracking number and hoping fedex is on the way with the lil bugger .
    12-19-14 06:40 AM
  12. Kevin M900's Avatar
    Argghhhh! I'm in Toronto too, still waiting for mine. The anticipation is killing me lol.

    Posted via CB10
    12-19-14 07:04 AM
  13. VeryBumpy's Avatar
    Learned something today, FedEx Smartpost Delivery = US Postal Service. That means slow and I won't see my phone till Monday.
    12-19-14 07:21 AM
  14. zmsox's Avatar
    Somebody got an email from shopbb UK?

    Posted via CB10
    12-19-14 07:31 AM
  15. Alain_A's Avatar
    Received 4 email overnight saying 1-that it has been shipped and can not stop the shipment , 2- cancelation acknowledge, 3+4- how to proceed to return the product. Got 30 days.
    So because I cancelled they might have shipped it faster. Says by Friday today.

    Posted via CB10
    12-19-14 07:35 AM
  16. anon8330237's Avatar
    It's on its way to Ottawa... probably Monday...

    Posted via CB10
    12-19-14 07:56 AM
  17. mmk1954's Avatar
    I got a notification that fed ex is expecting to deliver today by noon! I pre ordered on the first day it was offered and I'm in Hamilton Ontario. So excited!

    Mary Margaret From my Z-10
    12-19-14 08:09 AM
  18. alpha beta gaga's Avatar
    Somebody got an email from shopbb UK?

    Posted via CB10
    nope
    12-19-14 08:52 AM
  19. TgeekB's Avatar
    I know everyone is excited to get their device but it seems there is a lot a of unnecessary stress in this thread. Is anything negative going to happen if it takes a couple extra days to arrive? We will all get our devices in good time, then the complaining of poor specs or battery life will begin. LOL.

    Posted via CB10
    Lefty724 likes this.
    12-19-14 08:52 AM
  20. Kevin M900's Avatar
    FedEx called me and my device is being delivered today! Never got any notification from shop BB, so there is hope for everyone

    Posted via CB10
    12-19-14 09:12 AM
  21. Lefty724's Avatar
    I know everyone is excited to get their device but it seems there is a lot a of unnecessary stress in this thread. Is anything negative going to happen if it takes a couple extra days to arrive? We will all get our devices in good time, then the complaining of poor specs or battery life will begin. LOL.

    Posted via CB10
    So true..... Hahahaha

    Posted via CB10
    12-19-14 09:12 AM
  22. sgt50's Avatar
    HELL NO

    Posted via CB10
    12-19-14 09:14 AM
  23. anon8330237's Avatar
    It's on its way to Ottawa... probably Monday...

    Posted via CB10
    Oh ! I will get it today ! Way to go FedEx!
    12-19-14 09:14 AM
  24. alpha beta gaga's Avatar
    I know everyone is excited to get their device but it seems there is a lot a of unnecessary stress in this thread. Is anything negative going to happen if it takes a couple extra days to arrive? We will all get our devices in good time, then the complaining of poor specs or battery life will begin. LOL.
    some who pre-ordered from shopbb have had their units ship on or just after the 17th. others haven't and are no clearer as to when they might ship. guess some of the frustration comes from seeing a lack of consistency on a product launch from shopbb in the five markets that they have a online store.
    zmsox likes this.
    12-19-14 09:21 AM
  25. tacsniper's Avatar
    There should be no stress at all. If people pre-order a month prior to launch those orders should already be packaged and out the door either on the 16th or 17th. No reason why Digital River cannot process the shipments 24-48 hrs prior to launching a product.

    If Apple set launch day is Dec 17, UPS/FedEx will be delivering the phones that day. People can go to its retail outlets or their carriers to buy the phones.
    zmsox likes this.
    12-19-14 09:37 AM
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