1. Andng5's Avatar

    I recently got a BB Classic and using the Link Switch devices function to transfer all the my files from q10 to Classic. When I get to step 4 - Transfer data to new device, it mentions some data cannot be transferred and when I click on the link for show details, it says "The data isn't compatible with the version of the device software that you're currently running. And below this message, the data it is talking about is: Device Settings and Local Contacts/Calendar Data.

    If this is the case, how would I be able to get my local contacts from my q10 to the Classic?

    Thank you
    06-17-15 04:39 AM
  2. Kris Simundson's Avatar
    Make sure your Q10 is on par with the Classic with respect to software.

    Aka is your Classic is on 10.3.1 make sure your Q10 is on 10.3.1 etc

    Edit: Or you can save your contacts to the cloud (ala gmail/outlook/icloud) and import on the Classic OR you can use a application in BB World to save your contacts and transfer them
    06-17-15 08:20 AM
  3. Andng5's Avatar
    Contacts appear after updating software. Thank you for your help!
    06-19-15 02:35 AM

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