1. mietzmietz's Avatar
    I woke up this morning to find my 2 week old classic was down to about 40% battery. I´m using nightmode and it is plugged into the charger during the night.
    I thought it might have been a bad contact, or maybe my power strip was acting up.
    Anyway, I´m now at work and it is now down to 35% and just seems to stick there even when connected to the charger.
    I´ve tried different chargers and cables and I´ve tried graceful shutdown and force shutdown with the volume keys. Also tried shutting down without the cable in and waiting til it starts up again before plugging it in.

    Any other ideas or am I going to have to send it back?
    06-28-17 01:14 AM
  2. Rico4you's Avatar
    Hello try connecting Classic to laptop with BlackBerry Link installed and see it is recognizes device. Good luck
    06-28-17 03:04 AM
  3. blueyestm's Avatar
    Sounds like it could be a bad battery. Did you buy that new or used?
    06-28-17 03:34 AM
  4. mietzmietz's Avatar
    I´m thinking that´s the case as well. It won´t even charge when it is turned off. The light flickers as if it is charging, but then when I turn it back on it is at the same level I´m returning it to amazon and they have sent out a new one which should arrive tomorrow.
    06-28-17 05:53 AM
  5. mietzmietz's Avatar
    New one arrived and all is well again :-)
    06-30-17 08:42 AM
  6. krazyatom's Avatar
    Is that wireless charge version? If yes, can you try it?
    07-03-17 11:07 AM
  7. krazyatom's Avatar
    07-03-17 11:08 AM

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