1. AfricaBlackberryUser's Avatar
    Had a bold before this which would tether with no issues.
    Could a new IT Security Policy be disabling my modem? (Work Blackberry)
    How can I tell if the "Disable IP Modem" has been activated for my phone? Will anything show up in the Modem log to indicate this? Thanks!

    08-30-2015 00:50:27.870 - File: C:\Windows\system32\tapisrv.dll, Version 6.1.7601
    08-30-2015 00:50:27.870 - File: C:\Windows\system32\unimdm.tsp, Version 6.1.7601
    08-30-2015 00:50:27.870 - File: C:\Windows\system32\unimdmat.dll, Version 6.1.7601
    08-30-2015 00:50:27.870 - File: C:\Windows\system32\uniplat.dll, Version 6.1.7600
    08-30-2015 00:50:27.870 - File: C:\Windows\system32\drivers\modem.sys, Version 6.1.7600
    08-30-2015 00:50:27.870 - File: C:\Windows\system32\modemui.dll, Version 6.1.7600
    08-30-2015 00:50:27.870 - File: C:\Windows\system32\mdminst.dll, Version 6.1.7600
    08-30-2015 00:50:27.870 - Modem type: Standard Modem
    08-30-2015 00:50:27.870 - Modem inf path: mdmgen.inf
    08-30-2015 00:50:27.870 - Modem inf section: Gen
    08-30-2015 00:50:27.870 - Matching hardware ID: mdmgen
    08-30-2015 00:50:27.870 - Opening Modem
    08-30-2015 00:50:27.870 - 19200,8,N,1, ctsfl=1, rtsctl=2
    08-30-2015 00:50:27.870 - Initializing modem.
    08-30-2015 00:50:27.870 - DSR is low while initializing the modem. Verify modem is turned on.
    08-30-2015 00:50:27.870 - CTS is low while initializing modem.
    08-30-2015 00:50:27.880 - Send: AT<cr>
    08-30-2015 00:50:27.900 - TSP(0000): Making Call
    08-30-2015 00:50:29.883 - Timed out waiting for response from modem
    08-30-2015 00:50:29.883 - The modem failed to respond to the initialization command, Retrying one more time
    08-30-2015 00:50:29.883 - 19200,8,N,1, ctsfl=1, rtsctl=2
    08-30-2015 00:50:29.883 - DSR is low while initializing the modem. Verify modem is turned on.
    08-30-2015 00:50:29.883 - CTS is low while initializing modem.
    08-30-2015 00:50:29.893 - Send: AT<cr>
    08-30-2015 00:50:31.901 - Timed out waiting for response from modem
    08-30-2015 00:50:31.901 - The modem failed to respond to the initialization command, Retrying one more time
    08-30-2015 00:50:31.901 - 19200,8,N,1, ctsfl=1, rtsctl=2
    08-30-2015 00:50:31.901 - DSR is low while initializing the modem. Verify modem is turned on.
    08-30-2015 00:50:31.901 - CTS is low while initializing modem.
    08-30-2015 00:50:31.911 - Send: AT<cr>
    08-30-2015 00:50:33.920 - Timed out waiting for response from modem
    08-30-2015 00:50:33.920 - 19200,8,N,1, ctsfl=1, rtsctl=2
    08-30-2015 00:50:33.920 - Initializing modem.
    08-30-2015 00:50:33.920 - DSR is low while initializing the modem. Verify modem is turned on.
    08-30-2015 00:50:33.920 - CTS is low while initializing modem.
    08-30-2015 00:50:33.930 - Send: AT<cr>
    08-30-2015 00:50:35.938 - Timed out waiting for response from modem
    08-30-2015 00:50:35.938 - The modem failed to respond to the initialization command, Retrying one more time
    08-30-2015 00:50:35.938 - 19200,8,N,1, ctsfl=1, rtsctl=2
    08-30-2015 00:50:35.938 - DSR is low while initializing the modem. Verify modem is turned on.
    08-30-2015 00:50:35.938 - CTS is low while initializing modem.
    08-30-2015 00:50:35.948 - Send: AT<cr>
    08-30-2015 00:50:37.956 - Timed out waiting for response from modem
    08-30-2015 00:50:37.956 - The modem failed to respond to the initialization command, Retrying one more time
    08-30-2015 00:50:37.956 - 19200,8,N,1, ctsfl=1, rtsctl=2
    08-30-2015 00:50:37.956 - DSR is low while initializing the modem. Verify modem is turned on.
    08-30-2015 00:50:37.956 - CTS is low while initializing modem.
    08-30-2015 00:50:37.966 - Send: AT<cr>
    08-30-2015 00:50:39.974 - Timed out waiting for response from modem
    08-30-2015 00:50:39.974 - 19200,8,N,1, ctsfl=1, rtsctl=2
    08-30-2015 00:50:39.974 - Initializing modem.
    08-30-2015 00:50:39.974 - DSR is low while initializing the modem. Verify modem is turned on.
    08-30-2015 00:50:39.974 - CTS is low while initializing modem.
    08-30-2015 00:50:39.984 - Send: AT<cr>
    08-30-2015 00:50:41.992 - Timed out waiting for response from modem
    08-30-2015 00:50:41.992 - The modem failed to respond to the initialization command, Retrying one more time
    08-30-2015 00:50:41.992 - 19200,8,N,1, ctsfl=1, rtsctl=2
    08-30-2015 00:50:41.992 - DSR is low while initializing the modem. Verify modem is turned on.
    08-30-2015 00:50:41.992 - CTS is low while initializing modem.
    08-30-2015 00:50:42.002 - Send: AT<cr>
    08-30-2015 00:50:44.010 - Timed out waiting for response from modem
    08-30-2015 00:50:44.010 - The modem failed to respond to the initialization command, Retrying one more time
    08-30-2015 00:50:44.010 - 19200,8,N,1, ctsfl=1, rtsctl=2
    08-30-2015 00:50:44.010 - DSR is low while initializing the modem. Verify modem is turned on.
    08-30-2015 00:50:44.010 - CTS is low while initializing modem.
    08-30-2015 00:50:44.020 - Send: AT<cr>
    08-30-2015 00:50:46.028 - Timed out waiting for response from modem
    08-30-2015 00:50:46.028 - TSP Completing Async Operation(0x0001039a) Status 0x80000048
    08-30-2015 00:50:46.028 - TSP(0000): LINEEVENT: LINE_CLOSE
    08-30-2015 00:50:46.038 - Session Statistics:
    08-30-2015 00:50:46.038 - Reads : 0 bytes
    08-30-2015 00:50:46.038 - Writes: 0 bytes
    08-30-2015 00:50:46.058 - File: C:\Windows\system32\tapisrv.dll, Version 6.1.7601
    08-30-2015 00:50:46.058 - File: C:\Windows\system32\unimdm.tsp, Version 6.1.7601
    08-30-2015 00:50:46.058 - File: C:\Windows\system32\unimdmat.dll, Version 6.1.7601
    08-30-2015 00:50:46.058 - File: C:\Windows\system32\uniplat.dll, Version 6.1.7600
    08-30-2015 00:50:46.058 - File: C:\Windows\system32\drivers\modem.sys, Version 6.1.7600
    08-30-2015 00:50:46.058 - File: C:\Windows\system32\modemui.dll, Version 6.1.7600
    08-30-2015 00:50:46.058 - File: C:\Windows\system32\mdminst.dll, Version 6.1.7600
    08-30-2015 00:50:46.058 - Modem type: Standard Modem
    08-30-2015 00:50:46.058 - Modem inf path: mdmgen.inf
    08-30-2015 00:50:46.058 - Modem inf section: Gen
    08-30-2015 00:50:46.058 - Matching hardware ID: mdmgen
    08-30-2015 00:50:46.058 - Opening Modem
    08-30-2015 00:50:46.058 - 19200,8,N,1, ctsfl=1, rtsctl=2
    08-30-2015 00:50:46.058 - Initializing modem.
    08-30-2015 00:50:46.058 - DSR is low while initializing the modem. Verify modem is turned on.
    08-30-2015 00:50:46.058 - CTS is low while initializing modem.
    08-30-2015 00:50:46.068 - Send: AT<cr>
    08-30-2015 00:50:48.074 - Timed out waiting for response from modem
    08-30-2015 00:50:48.074 - The modem failed to respond to the initialization command, Retrying one more time
    08-30-2015 00:50:48.074 - 19200,8,N,1, ctsfl=1, rtsctl=2
    08-30-2015 00:50:48.074 - DSR is low while initializing the modem. Verify modem is turned on.
    08-30-2015 00:50:48.074 - CTS is low while initializing modem.
    08-30-2015 00:50:48.084 - Send: AT<cr>
    08-30-2015 00:50:50.090 - Timed out waiting for response from modem
    08-30-2015 00:50:50.090 - The modem failed to respond to the initialization command, Retrying one more time
    08-30-2015 00:50:50.090 - 19200,8,N,1, ctsfl=1, rtsctl=2
    08-30-2015 00:50:50.090 - DSR is low while initializing the modem. Verify modem is turned on.
    08-30-2015 00:50:50.090 - CTS is low while initializing modem.
    08-30-2015 00:50:50.100 - Send: AT<cr>
    08-30-2015 00:50:52.107 - Timed out waiting for response from modem
    08-30-2015 00:50:52.117 - Session Statistics:
    08-30-2015 00:50:52.117 - Reads : 0 bytes
    08-30-2015 00:50:52.117 - Writes: 0 bytes
    08-30-2015 09:55:49.869 - File: C:\Windows\system32\tapisrv.dll, Version 6.1.7601
    08-30-2015 09:55:49.870 - File: C:\Windows\system32\unimdm.tsp, Version 6.1.7601
    08-30-2015 09:55:49.870 - File: C:\Windows\system32\unimdmat.dll, Version 6.1.7601
    08-30-2015 09:55:49.870 - File: C:\Windows\system32\uniplat.dll, Version 6.1.7600
    08-30-2015 09:55:49.871 - File: C:\Windows\system32\drivers\modem.sys, Version 6.1.7600
    08-30-2015 09:55:49.872 - File: C:\Windows\system32\modemui.dll, Version 6.1.7600
    08-30-2015 09:55:49.873 - File: C:\Windows\system32\mdminst.dll, Version 6.1.7600
    08-30-2015 09:55:49.873 - Modem type: Standard Modem
    08-30-2015 09:55:49.873 - Modem inf path: mdmgen.inf
    08-30-2015 09:55:49.873 - Modem inf section: Gen
    08-30-2015 09:55:49.873 - Matching hardware ID: mdmgen
    08-30-2015 09:55:49.873 - Opening the modem device failed with error 0000048f
    08-30-15 09:04 AM
  2. AfricaBlackberryUser's Avatar
    I have a new BlackBerry Classic. I installed the USB and Modem drivers manually.
    A standard modem is installed on COM3. If I delete this modem and try to install the "Standard 33600 bps Modem" as in the directions there is no Modem available on any port (including the RIM virtual modems) to choose to go forward with the install. Yet the RIM virtual modems are in the Device Manager on COM3 and COM4? How do I install the "Standard 33600 bps Modem" without Port or how do I get the RIM Modems to appear as selections when I try to install a new modem.
    08-30-15 09:59 AM
  3. zocster's Avatar
    I have merged your threads, if you have a BlackBerry on BES, you would need to ask the admin on how to use your work berry to be used as a modem.
    08-30-15 10:33 AM
  4. AfricaBlackberryUser's Avatar
    The threads are on two different issues. One is on connecting to the modem, the other is on installing the modem. I fear others will miss seeing the USB Modem Question if the threads are merged, can you break them back out again?
    08-30-15 02:56 PM
  5. zocster's Avatar
    They are related. I will update the title accordingly when I get to PC

    Sent from my Classic using Tapatalk
    08-30-15 02:59 PM

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