1. blackshark's Avatar
    Hi Guys,
    I'm using TeamViewer on my Classic to look at screens that I remotely monitor. We have a proper license, but my phone is not one of the admin licenses.

    A new computer got added to our list (an HP touscreen all in on) with a rez at 1920.
    For the first few connections I could see the whole screen, but now only the left half of the remote screen fills the viewport. I can switch resolutions and with each switch I see more and more of the missing right half, but never enough. And even though I can see more, the mouse won't move past the initial halfway point and it cannot access the part of the right half of the screen now viewable.

    Has anyone else run into this?
    03-19-17 11:37 AM
  2. coffee-turtle's Avatar
    Have you tried to resize the Classic's screen?
    While in TeamViewer pull down the top of the screen.
    Hit SIZE on the top right.
    You can try out Rectangular, Zoomed out Full Screen instead of Full Size Default setting.

    Hope this helps.
    03-21-17 10:40 AM

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