Classic Keys Falling Off!
I have tried to reach out to BB via their social media and have gotten nothing,
I receive my phone on 7/1 and on 7/3 the SYM key fell off. Now 3 days later the Shift key next to it fell off. You cant even put the keys back on. This phone is in perfect (except the keys condition). I put a case and screen protector on it right away. I looked online and see that this has been happening.
This voids the warrant as its damage and its $200 for another phone through AT&T or $100 through Blackberry. Has anyone that has seen this happen found a successful solution?
Classic Keys Falling Off!
Originally Posted by
slagman5 I had the unlocked one from Amazon before, then when the AT&T version came out, I swapped out for one since it has wireless charging. I'm still using the AT&T version now.
I mean I understand some differences between different units, but to have multiple keys fall of within days would suggest some kind of design flaw that should be present on all of them unless he got one that was assembled differently.
Posted without the aid of AutoCorrect with my physical keyboard via CB10
I was just playing devil's advocate to make a point, as sample size matters. And there can be bad batches of phones (something I have experienced is multiple replacement phones from the same batch having the exact same defect that isn't present months later).
I agree that keys falling off is a weird one, and not a common defect, and would be taken care of right away if it were true (social media embarrassment not necessary).