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Anyone has issues with the keyboard back light not turning back on randomly after waking up the phone from lock mode? It happens to me occasionally and requires a restart. Is this a software bug? The back light remains on as long as the phone is not in lock mode.
Posted via CB10
I just came on here looking for an answer for why my Passport keyboard isn't lighting up.
I think you might be right. Probably occurred when I used lift to wake. Restarting now.
Latest software update with Rogers
10.3.1.1581
Posted via CB10
I haven't had that problem at all. Hopefully it stays that way
Posted via my BlackBerry Classic
I have the same issue...backlight comes on and off...usually off after a couple of hours.. Have to reboot the phone...hope they will fix this...
Posted via CB10
Same issue here! Has this been reported to BlackBerry ?
Posted via CB10
Try hard reset by pressing volume up and down button together. It worked in my case!
Diplomatic Passport
I had this problem until I loaded Software Release 10.3.2.516. The new software seems to have fixed the often missing back light, that required a re-boot to restore. Have not lost the back light since the new software was installed. Thanks Blackberry.