Originally Posted by
pdss :)
@ emanuel , I wish I could have replaced the device. But the reasons why this was not possible was because there was data on it, which I needed to recover at any cost and in my presence and there was no second option FOR ME, unfortunately not.
FYI, it was hard for me to believe that the device could not be repaired even though BlackBerry or friends like you would have liked me to get a replacement even if Warranty existed for longer than 2 yrs. So First, there was data that HAD TO BE RECOVERED. Two, why cant BlackBerry find out what is wrong with a device they made?
Any way, it was well worth the trouble, finally and that was entirely due to the confidence I had with a multi-brand repair station in a city 1200 kms away, to which I flew after appointment and gave the engineer 2 days for the task. Besides being a great professional, with a great team, he is popular with 1000s of mobile device users, all happy and swearing customers, and he used to once be the Sales Manager for BlackBerry in India. It was the passion in him for BlackBerry that drove him to give me instant appointment on arrival and I was off with a fully serviceable device, as light as a feather. He had the patience to hear me and take my experience on the possible damage I suspected. He found a Brand-New Battery and charging strip that was replaced by the earlier Blackberry centre from my city to be dead and shorting. He replaced the two and the housing of the USB connect point. Onec replaced and switched ON, for the next 5 hrs my device was ringing bells and whistles updating emails and messages :)
Yes that was the BIG grin I had on my face. About USD 120 is what it cost, but my trip was successful.
Yes, this effort will sound insane even to me if I were to have gone through or found anyone going through. But little did most know that I needed the data. I had raised alarm and SOS with THURASK and since then, many stalwarts rushed to help. I managed to learn a lot and because the end was good, may not be completely conclusive as many things are still unanswered, I guess I have reasons to celebrate.
The hardware was damaged, not defective. The damaged hardware gave warped signals to the device and the software could not segregate the information. Some logics and algorithms may not necessarily be invincible nor can they be expected to be. We dont even have such fool-proof systems in our aerospace and space missions.