1. BBTraveller's Avatar
    Hi,
    Any time my Classic SQC100-02 is restarted (rebooted?) all data, accounts and settings are wiped and I get like a new phone with the "Welcome to Blackberry" message. Getting tired of doing the restore. Any suggestions gratefully received.

    Additionally charging powered off goes to 100%. Charging while on can only charge 60%?

    10.33.2129 is the software release. Update attempts respond that this is the latest software,
    Again any comments and suggestions gratefully received,
    Thanks
    01-09-20 07:31 PM
  2. Ben xfg's Avatar
    Hi,
    Any time my Classic SQC100-02 is restarted (rebooted?) all data, accounts and settings are wiped and I get like a new phone with the "Welcome to Blackberry" message. Getting tired of doing the restore. Any suggestions gratefully received.

    Additionally charging powered off goes to 100%. Charging while on can only charge 60%?

    10.33.2129 is the software release. Update attempts respond that this is the latest software,
    Again any comments and suggestions gratefully received,
    Thanks
    Definitely not normal. I'd suggest running an autoloader to do a complete wipe and re-flash the OS. Here is the loader for the Classic.

    https://mega.nz/#!s9hGBACZ!rI_BxhXIL...eeBqF5DyH8cb6U

    Download the file to a PC, plug in your Classic and run the file.
    This will wipe the device and hopefully fix the problem. If the issue does persist, I'd guess it's some kind of hardware issue.

    Posted via CB10
    01-09-20 08:35 PM

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