1. waterstone63's Avatar
    Hi all,

    I can't tether from my Classic. When I try to turn it on it says "Check your APN, username and password then try again". Turning on mobile hotspot says the same thing. Any suggestions?

    Secondly, can you have virtual keyboard on unlock screen like Android/iphone?

    Many thanks.
    05-17-15 02:26 AM
  2. kbz1960's Avatar
    Who's your carrier and does your plan include hotspot and tethering? I don't know about your other question.
    05-17-15 06:22 AM
  3. waterstone63's Avatar
    Yes, I have tethering option from my network (Optus), I can tether from this plan using Samsung
    05-17-15 07:28 AM
  4. kbz1960's Avatar
    What OS is your phone on?
    05-17-15 08:06 AM
  5. maxiang's Avatar
    I had this problem on AT&T when a third party retailer mucked with my plan (trying a different phone). Visual voicemail was FUBAR as well. Call your carrier tell them what's going on and ask them to make sure your plan is straight. They will probably need to provision your Berry correctly and send the settings down to it.

    Q10SQN100-1/10.3.1.2726
    kbz1960 likes this.
    05-17-15 08:17 AM
  6. trevorcroft's Avatar
    Hi all,

    I can't tether from my Classic. When I try to turn it on it says "Check your APN, username and password then try again". Turning on mobile hotspot says the same thing. Any suggestions?

    Secondly, can you have virtual keyboard on unlock screen like Android/iphone?

    Many thanks.
    You can usually google the settings you need for your service provider.

    Posted via CB10
    05-17-15 11:54 AM

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