1. CrackBerry Question's Avatar
    Dear,

    When I want to typ a message (SMS, email, other,...), and I press on 1 letter, on the device multiple letters appear, or the message is closed and the homepage appears.

    For example:

    Typing 'a'... becomes 'uaoera'.
    Some other letters do function.

    Typing 'q'... is the enter command

    Pressing 'space bar'... the homepage appears.

    It seems like the keyboard switched some commands.
    How can I restore this?

    Thanks so much,

    Joyce Herbots
    05-06-15 02:25 PM
  2. guygardner73's Avatar
    Are you long pressing the letters? If so, check settings > shortcuts and speed dial

    PassportSQW100-1/10.3.1.2576 O2 UK
    05-06-15 03:37 PM
  3. guygardner73's Avatar
    I think you've got a faulty unit though. Best to replace it. Rest assured, it's not a common problem.

    PassportSQW100-1/10.3.1.2576 O2 UK
    05-06-15 03:39 PM

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