1. cazato's Avatar
    For whatever reason, my camera is not working. I open it and I get a message cannot open camera and It gives me the option to ok and the screen stay gray and won't work. I tried upgrade my software and after it upgraded did not work. Did hard reboot, it's still not working. Any other suggestions?
    06-20-15 01:47 PM
  2. krazyatom's Avatar
    For whatever reason, my camera is not working. I open it and I get a message cannot open camera and It gives me the option to ok and the screen stay gray and won't work. I tried upgrade my software and after it upgraded did not work. Did hard reboot, it's still not working. Any other suggestions?
    Not sure if this applies to classic, but I heard that sometimes camera len is loose and it can cause this issue. If I were you I would try to contact blackberry. You can avoid warranty by opening your!
    06-20-15 06:29 PM
  3. cazato's Avatar
    Not sure if this applies to classic, but I heard that sometimes camera len is loose and it can cause this issue. If I were you I would try to contact blackberry. You can avoid warranty by opening your!
    I'm defintely not going to try to open the cell. I just got it like a month ago, so I think I will take it to att and see what they think.
    But thanks!
    06-20-15 06:52 PM
  4. krazyatom's Avatar
    I'm defintely not going to try to open the cell. I just got it like a month ago, so I think I will take it to att and see what they think.
    But thanks!
    Have att replaced your classic with passport! That would be awesome!
    06-20-15 10:07 PM
  5. rebroker2009's Avatar
    A month? Still under warranty, take it back

    Blackberry Passport running 10.3.2.798
    06-20-15 10:29 PM
  6. cazato's Avatar
    Have att replaced your classic with passport! That would be awesome!
    That's exactly what I'm going to try to do. Wish me luck!
    I wouldn't mind if I have to pay little extra.
    06-21-15 11:31 AM

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