1. jsosa91's Avatar
    Hello I recently broke my BlackBerry Classic and I'm currently using my Z30 but I would like to get my Classic fixed it's for T-Mobile does anyone know if they just replace the device or if they swap the screen? Thanks for the help
    Broken Blackberry Classic-img_20160224_230237.jpg

    Posted via CB10
    02-24-16 11:02 PM
  2. tdyhedge's Avatar
    If you're on their Jump plan, I think you"ll pay the insurance deductible and trade in the broken phone. Best option is just go into the store and ask.
    02-24-16 11:34 PM
  3. jsosa91's Avatar
    Thanks

    Posted via CB10
    02-25-16 07:35 AM
  4. lactose's Avatar
    I just bought another Classic, this time thru TMobile. The insurance is ~$9 a month with a $150 deductible ! For the first time, I declined insurance. My problem was the USB port.
    02-25-16 10:08 AM
  5. jsosa91's Avatar
    But do they replace the whole phone or just the screen I really don't want to give up this particular blackberry

    Posted via CB10
    02-25-16 10:15 AM
  6. SK122387's Avatar
    But do they replace the whole phone or just the screen I really don't want to give up this particular blackberry

    Posted via CB10
    Is there physical damage? Looks like the colors are just all weird on your screen from the picture. If that's the case, you could do a Warranty Exchange and they send you a brand new one in the box with the charger and stuff, and you send back your defective one. This is a new process for the Classic, because before, they would just send a new or like-new device in a white box, not the original BlackBerry box.

    Is there reason you want to keep this particular phone? You could always do a screen replacement somewhere, where they replace the screen, but that would cost more than the $5 T-Mobile will charge you for the Warranty Exchange process.
    02-25-16 02:03 PM
  7. ams083's Avatar
    Welcome to The Matrix...

    ClassicSQC100-1/10.3.2.2876
    sztofff likes this.
    02-28-16 01:05 AM

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