1. alx71's Avatar
    I can not start the BlackBerry Protect. Persistently writes that the BlackBerry Protect service is not available after entering the BlackBerry ID. OS The BlackBerry ID is confirmed, the password for the phone is set.

    On protect.blackberry.com: A device isn’t associated with BlackBerry Protect.

    In phone BlackBerryID is right.

    ID created with a computer, then registered in the phone.

    What to do?
    06-23-17 04:58 AM
  2. Niallac's Avatar
    I see this occasionally after running an autoloader or restoring an OS in Link. Have you rebooted the phone? Is it connected to a WiFi network or cellular network, and is that connection routing traffic to the Internet properly? Was it working before?

    Posted via CB10
    06-24-17 08:46 AM
  3. alx71's Avatar
    Enable Data transfer in cellular network and reboot - and all Ok!
    06-25-17 10:03 PM

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