I can not start the BlackBerry Protect. Persistently writes that the BlackBerry Protect service is not available after entering the BlackBerry ID. OS 10.3.2.2863. The BlackBerry ID is confirmed, the password for the phone is set.
On protect.blackberry.com: A device isn’t associated with BlackBerry Protect.
In phone BlackBerryID is right.
ID created with a computer, then registered in the phone.
What to do?