1. dshaheen's Avatar
    My device is a Blackberry classic, BB10 operating system and I cannot login to Facebook. I have tried to login from the browser AND from the newest Facebook app by blackberry. I can login on a desktop PC without problems. So I reset the password, uninstalled the Facebook app and reinstalled it. I entered the user name and password both without autocomplete--and with autocomplete. The error message is "unable to login" every time from browser or app. What to do? Any advice is appreciated!

    07-24-16 01:23 PM
  2. conite's Avatar
    The new Facebook app is simply a link to the mobile website, m.facebook.com.

    Facebook stopped supporting its public APIs, thus the required change.
    07-24-16 01:35 PM
  3. whiskeytangofoxtrot1827's Avatar
    I just tried logging in and it worked. Not sure what the issue could be. Make sure to type the password case-sensitive. You can also try the face10 app. It works pretty good.
    07-24-16 04:32 PM
  4. dshaheen's Avatar
    Thanks for the reply. It is the correct password and user name multiple attempts. I asked ATT (my carrier) and BB and they will not help out of warranty. Tried manual entry also. I can login to FB from another mobile device and desktop also, so it is a BB10 or device issue... PS is the face10 app a safe enough one in terms of user security? Thanks for the advice...
    07-24-16 05:31 PM
  5. dshaheen's Avatar
    Thanks. I tried the mobile FB login from that URL and it does not work. Nor when I use the app. which I uninstalled since it did not function. I am befuddled and perplexed! I get a message from FB that I attempted a login from my Blackberry, but no luck getting into my account. Thanks for responding anyway...
    07-24-16 05:35 PM
  6. harmit214's Avatar
    I use the Facebook Lite downloaded from the google play store. It works smooth and i get notifications as well.
    07-25-16 11:53 PM
  7. dshaheen's Avatar
    I will try that. Thanks!
    07-25-16 11:56 PM

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