1. Sheilzic's Avatar
    I performed a security wipe on my phone, and when it started back up it gave me the www.bberror.com/bb10-0015 message. when I try to connect it to blackberry link it won't work... my laptop tells me an error has occurred. I'm not sure if this is because of my laptop, or if it is because of my phone. the classic doesn't have a removable battery. I just want it back I love this phone. can anyone help me? I hate that I can't find a phone number to call and talk to someone from Blackberry.
    Humbulani likes this.
    11-30-17 08:51 AM
  2. LSDBerry's Avatar
    Use an autoloader, I believe the z30 autoloader works for the classic.

    https://forums.crackberry.com/bb10-l...links-1128992/

    https://mega.nz/#F!bQNCFCDZ!xFYy9V_nAM2PiaN_ZRFd1A



    Posted via CB10
    danatnr likes this.
    12-01-17 05:04 AM
  3. Niallac's Avatar
    Hi there, I would recommend downloading the latest autoloader for your phone, and running that:

    https://mega.nz/#F!bQNCFCDZ!xFYy9V_nAM2PiaN_ZRFd1A

    Thanks to Thurask for the link!

    Once it's downloaded, you need to extract it onto your PC, then run it. Connect your phone via USB once you see the 'connecting to bootrom' prompt, and it will reinstall the OS for you. You might need to turn the phone off or reboot it, by holding the power button to make the connection 'take'. Good luck!

    Posted via CB10
    12-01-17 05:06 AM
  4. Humbulani's Avatar
    I seriously need help my blackberry classic doesnt wanna work , it shows an error massage bb10-0015 i will appritiate if
    09-03-18 04:41 AM
  5. Humbulani's Avatar
    Humbulani, performed a security wipe on my phone, and when it started back up it gave me the www.bberror.com/bb10-0015 message. when I try to connect it to blackberry link it won't work... my laptop tells me an error has occurred. I'm not sure if this is because of my laptop, or if it is because of my phone. the classic doesn't have a removable battery. I just want it back :help me to fix my phone i like it
    09-03-18 04:44 AM
  6. m3ach's Avatar
    Humbulani, performed a security wipe on my phone, and when it started back up it gave me the www.bberror.com/bb10-0015 message. when I try to connect it to blackberry link it won't work... my laptop tells me an error has occurred. I'm not sure if this is because of my laptop, or if it is because of my phone. the classic doesn't have a removable battery. I just want it back :help me to fix my phone i like it
    Your answer is in post #3 above.

    Posted via CB10 using my P9982 running 10.3.3.3216
    09-03-18 12:52 PM
  7. shehab Al Ghazali's Avatar
    Reload your software by blackberry link or download the autoloader for your device.

    Posted via CB10
    09-03-18 02:13 PM

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