1. Blackberry4Shizzle's Avatar
    I've had my Classic for over a year now (I've only owned a Blackberry since 2009 so I'm not a newbie) and the device memory is doing my head in. It just keeps getting smaller and smaller even when I don't save anything to it. I've tried to use file manager to delete stuff but there isn't really anything for me to delete (or what I want to delete I can't because the Andriod folder won't let me delete it) . How do I free up the device memory? It was on 20% a few weeks ago and now it's on 15%. I've hard reset numerous times. Only thing I haven't done that I can think of is to wipe the Classic and start again but I really don't want to do this. Hopefully someone has the answer for me.
    Thanks

    Posted via CB10 on my Classic
    05-17-16 05:59 PM
  2. Troy Tiscareno's Avatar
    You're talking about STORAGE (the flash storage), not memory (RAM).

    Anyway, your apps all cache data to your storage, and in particular, the Hub has to have a good-sized cache. So does your browser. You can delete these caches, but the data in them will just have to be re-downloaded the next time you visit the same site, and cache data will eventually expire and be deleted automatically.

    Of course, every pic you take and every song or file (PDF, video, ebook, etc. etc.) you download to the phone has to live in storage too. You could move these off of the phone on to another device (computer hard drive, USB flash drive, etc.) or move them to the cloud, and then delete them from your phone. You can also install a microSD card in your phone and move many of these files there.

    But apps will always grow bigger, the OS will always grow bigger, and internal storage is always finite...
    05-17-16 06:11 PM
  3. Blackberry4Shizzle's Avatar
    You're talking about STORAGE (the flash storage), not memory (RAM).

    Anyway, your apps all cache data to your storage, and in particular, the Hub has to have a good-sized cache. So does your browser. You can delete these caches, but the data in them will just have to be re-downloaded the next time you visit the same site, and cache data will eventually expire and be deleted automatically.

    Of course, every pic you take and every song or file (PDF, video, ebook, etc. etc.) you download to the phone has to live in storage too. You could move these off of the phone on to another device (computer hard drive, USB flash drive, etc.) or move them to the cloud, and then delete them from your phone. You can also install a microSD card in your phone and move many of these files there.

    But apps will always grow bigger, the OS will always grow bigger, and internal storage is always finite...
    Sorry I should of mentioned before I already have a memory card and that is 50% full. I have no photos, documents, music etc on my device memory. It's all on my memory card.
    Are you saying 85% of my device memory is being used for cached data?

    Posted via CB10 on my Classic
    05-17-16 06:19 PM
  4. Blackberry4Shizzle's Avatar
    4 items in 'Pictures' are empty folders and items in 'Camera' are screen shoots from hard reseting. Hope this helps further

    Posted via CB10 on my Classic
    05-17-16 06:21 PM
  5. nah.uhh's Avatar
    In device monitor, are you talking about "storage" or "memory"?

    Open dev mon > storage > wait for it to load > post screenshot here

    Might be forgetting a few.. 7280 >7290 > 8310 + 8130 + 8220 > 9000 + 8900 > 9700 + 9800 + 9100 > 9780 + 9810 + 9900 > playbook > z10 > PassportSQW100-1/10.3.2.2876
    05-17-16 06:39 PM
  6. Blackberry4Shizzle's Avatar
    In device monitor, are you talking about "storage" or "memory"?

    Open dev mon > storage > wait for it to load > post screenshot here

    Might be forgetting a few.. 7280 >7290 > 8310 + 8130 + 8220 > 9000 + 8900 > 9700 + 9800 + 9100 > 9780 + 9810 + 9900 > playbook > z10 > PassportSQW100-1/10.3.2.2876
    I'm not talking about anything in device monitor. I'm talking about device memory when you go to file manager. I open file manager and then I minimise it to a active screen and then it shows the free % of device, sd card and cloud service

    Posted via CB10 on my Classic
    05-17-16 07:26 PM
  7. mvsalvino's Avatar
    Might be worth deleting browser cache. It grows quite a bit after a while. Open browser > settings > privacy and security > clear cookies and other data.

     C L A S S I C
    05-17-16 07:52 PM
  8. nah.uhh's Avatar
    I'm not talking about anything in device monitor. I'm talking about device memory when you go to file manager. I open file manager and then I minimise it to a active screen and then it shows the free % of device, sd card and cloud service

    Posted via CB10 on my Classic
    Yea.. well check device monitor and post screenshot of storage tab, after it finishes loading

    Please and thank you.. lol

    Might be forgetting a few.. 7280 >7290 > 8310 + 8130 + 8220 > 9000 + 8900 > 9700 + 9800 + 9100 > 9780 + 9810 + 9900 > playbook > z10 > PassportSQW100-1/10.3.2.2876
    05-18-16 08:55 AM
  9. Blackberry4Shizzle's Avatar
    Yea.. well check device monitor and post screenshot of storage tab, after it finishes loading

    Please and thank you.. lol

    Might be forgetting a few.. 7280 >7290 > 8310 + 8130 + 8220 > 9000 + 8900 > 9700 + 9800 + 9100 > 9780 + 9810 + 9900 > playbook > z10 > PassportSQW100-1/10.3.2.2876
    How do I upload the picture? The attach picture on the CB app don't seem to be working.

    Posted via CB10 on my Classic
    05-18-16 11:41 AM
  10. nah.uhh's Avatar
    How do I upload the picture? The attach picture on the CB app don't seem to be working.

    Posted via CB10 on my Classic
    It won't work if you didn't allow the "shared files" permission

    Close cb10 > Go to settings > security > application permissions > select shared files from the drop down box > select cb10 > enable the permission

    Might be forgetting a few.. 7280 >7290 > 8310 + 8130 + 8220 > 9000 + 8900 > 9700 + 9800 + 9100 > 9780 + 9810 + 9900 > playbook > z10 > PassportSQW100-1/10.3.2.2876
    05-18-16 04:30 PM
  11. Blackberry4Shizzle's Avatar
    It won't work if you didn't allow the "shared files" permission

    Close cb10 > Go to settings > security > application permissions > select shared files from the drop down box > select cb10 > enable the permission

    Might be forgetting a few.. 7280 >7290 > 8310 + 8130 + 8220 > 9000 + 8900 > 9700 + 9800 + 9100 > 9780 + 9810 + 9900 > playbook > z10 > PassportSQW100-1/10.3.2.2876
    Thanks
    Blackberry Classic Device Memory-img_20160518_173737.png

    Posted via CB10 on my Classic
    05-18-16 05:09 PM
  12. nah.uhh's Avatar
    Open snap > settings > clear cache

    Then download the android app CCleaner (android app) and do a scan
    It will probably find a large thumbnail file, delete that

    Might be forgetting a few.. 7280 >7290 > 8310 + 8130 + 8220 > 9000 + 8900 > 9700 + 9800 + 9100 > 9780 + 9810 + 9900 > playbook > z10 > PassportSQW100-1/10.3.2.2876
    Last edited by nah.uhh; 05-18-16 at 05:59 PM.
    05-18-16 05:38 PM
  13. Blackberry4Shizzle's Avatar
    Open snap > settings > clear cache

    Then download the android app CCleaner (android app) and do a scan
    It will probably find a large thumbnail file, delete that

    Might be forgetting a few.. 7280 >7290 > 8310 + 8130 + 8220 > 9000 + 8900 > 9700 + 9800 + 9100 > 9780 + 9810 + 9900 > playbook > z10 > PassportSQW100-1/10.3.2.2876
    I cleaned the cache on Snap yesterday so it only has about 100MB at the moment.
    I also downloaded CCleaner yesterday after some ready in the forums but was a bit cautious about it so never used.
    After your advice I used it and it did find a large thumbnail and had to go on google to see if it would affect my photos which it didn't. It also found 51 empty folders LOL
    I also deleted Clash of Clans and deleted some caches on programs.
    Device memory has gone from 15% to 37%.
    Thanks very much
    Blackberry Classic Device Memory-img_20160519_015200.png

    Posted via CB10 on my Classic
    05-18-16 07:59 PM
  14. Rootbrian's Avatar
    Sometimes performing a wipe will DEFINITELY free up storage. Same goes for removing e-mail/social accounts from the hub too. If you use face10, clear the cache! Same for facebuck (I have to do that soon), same for crackberry 10!

    All of those (or anything) that caches will take up space. Cleaning it up, is another thing.

    Here's a snapshot of mine.
    Blackberry Classic Device Memory-img_20160518_211140.png

    Typed using my QNX powered BlackBerry Classic running 10.3.2.2876 on WINDmobile HSPA+
    05-18-16 08:11 PM
  15. Blackberry4Shizzle's Avatar
    Sometimes performing a wipe will DEFINITELY free up storage. Same goes for removing e-mail/social accounts from the hub too. If you use face10, clear the cache! Same for facebuck (I have to do that soon), same for crackberry 10!

    All of those (or anything) that caches will take up space. Cleaning it up, is another thing.

    Here's a snapshot of mine.
    Click image for larger version. 

Name:	IMG_20160518_211140.png 
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Size:	53.1 KB 
ID:	400124

    Typed using my QNX powered BlackBerry Classic running 10.3.2.2876 on WINDmobile HSPA+
    Thanks.
    I only use the browser for FB though.

    Posted via CB10 on my Classic
    05-19-16 04:59 PM
  16. mvsalvino's Avatar
    Snap downloads the APKs to a directory, which are not part of the snap cache. These android APKs are huge. Open snap settings and see where the download directory is. Then open that directory in file manager and delete all the APKs. That alone will probably clear a gigabyte of space. I have my snap set to delete APK as post-install behavior.

     C L A S S I C
    05-20-16 10:03 AM
  17. Rootbrian's Avatar
    Snap downloads the APKs to a directory, which are not part of the snap cache. These android APKs are huge. Open snap settings and see where the download directory is. Then open that directory in file manager and delete all the APKs. That alone will probably clear a gigabyte of space. I have my snap set to delete APK as post-install behavior. C L A S S I C
    I surfed to that directory/folder using 7zipper (android file manager, and useful utility), and couldn't find any such APK's. Also, if a download fails, I don't think the original partial downloaded file is even removed. This becomes a problem. Maybe we could ask nemory if he knows exactly where the files are (the temporary ones), or if they actually do get deleted upon download failure.Typed from my classic via the webkit browser, using mobile delta black theme.
    05-20-16 12:36 PM
  18. mvsalvino's Avatar
    I surfed to that directory/folder using 7zipper (android file manager, and useful utility), and couldn't find any such APK's. Also, if a download fails, I don't think the original partial downloaded file is even removed. This becomes a problem. Maybe we could ask nemory if he knows exactly where the files are (the temporary ones), or if they actually do get deleted upon download failure.Typed from my classic via the webkit browser, using mobile delta black theme.
    Might want to try using native BlackBerry file manager. I've done this and it works great. Also I don't believe snap is Nemory's app. Using snap v2, haven't tried with v3.

     C L A S S I C
    05-20-16 04:56 PM

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