1. Primaveralillie's Avatar
    In late February I received a prompt to update my Blackberry Classic software. I backed up my device (I use it for personal reasons and a home business so it's not part of a corporate business negtwork) and updated the software.

    I got a message that the software was already up to date (no idea when that was actually released.)

    Ever since then my device is practically impossible to charge. When I use the official blackberry adapter block and cable in a wall plug it gives me the "Using the official blackberry charger and cable will charge your device faster" or even "No cable detected."

    I found I can trickle charge the device via a USB port on my computer, but that's turning out to be hit and miss as well (it was just on for 3 hrs, lightning bolt flashing, and I discovered it actually was draining power all along. I fiddled with kit and now it seems to be charging, although glacially slowly.

    Now I've just discovered it failed to load an email to the hub. I was waiting waiting on a response from someone and found that it came several days ago by checking my mail with another device. I have no idea what others might be missing.

    Thoughts or advice? I have read on some older threads that the power software has been known to malfunction so I was just curious. I'm with Verizon who is phasing out blackberry use (boo) so their support sucks and as I said, this isn't a corporate device so I have no IT to rely on. Thanks in advance.
    03-07-17 01:55 AM
  2. Dunt Dunt Dunt's Avatar

    Security Wipe or Autoloader of LINK Factory Reset. And if at all possible, don't do a full restore.
    03-07-17 09:05 AM
  3. Primaveralillie's Avatar
    I had a feeling on the reset, but could you please elaborate on not doing the "full restore?" At what place would I have the opportunity to deny full restore?
    03-07-17 03:09 PM

Similar Threads

  1. Apps won't open on Passport after update
    By CrackBerry Question in forum Ask a Question
    Replies: 2
    Last Post: 05-30-17, 08:26 PM
  2. Blackberry Q5 For Sale
    By rebroker2009 in forum Buy, Sell, Trade - Sold / Archived
    Replies: 3
    Last Post: 03-18-17, 12:23 PM
  3. Replies: 44
    Last Post: 03-16-17, 03:31 PM
  4. Hub crashing
    By kfehling in forum BlackBerry HUB+ Suite
    Replies: 11
    Last Post: 03-15-17, 11:42 PM
  5. gmail and another email have disappeared from Hub
    By CrackBerry Question in forum Ask a Question
    Replies: 1
    Last Post: 03-07-17, 07:39 AM