1. MiNa Adel 2's Avatar
    How to open my mobile ihavent this id because ibought this mobile used

    Posted via the CrackBerry App for Android
    Attached Thumbnails blackberry classic-20160515_022027.jpg  
    05-14-16 07:21 PM
  2. Bla1ze's Avatar
    You can't. You need to contact the seller and have them remove their account or get their info. They never properly wiped it when they sold it to you and it's locked to their ID or whoever owns it.
    05-14-16 07:26 PM
  3. WB22's Avatar
    I had a problem like this not too long ago when I bought a used BlackBerry and upgraded the operating system as it would not transfer all my data from my previous BlackBerry 10 phone. I had logged in before I upgraded the os with my own bbid but for some reason after I updated I could not log into the phone. I used this site and it helped me downgrade the operating system so I could get in the phone again and set it up properly. http://xtechmobile.com/2015/12/05/ho...berry-id-bb10/

    Posted via CB10
    05-14-16 08:07 PM
  4. bigjman's Avatar
    If you can get in touch with the seller, all they have to do is remove the device from their BlackBerry Protect account from the website.

    Posted via CB10
    05-15-16 11:49 AM
  5. mvsalvino's Avatar
    Couldn't you also just do a device wipe? And that would nuke everything including their BlackBerry account.

     C L A S S I C
    05-17-16 08:14 PM
  6. bh7171's Avatar
    Couldn't you also just do a device wipe? And that would nuke everything including their BlackBerry account.

     C L A S S I C
    No. The device must be removed from the other persons BlackBerry ID account. Just did this for my Z30 I set up as new and gave to my mother in law.

    The newest member....Cobalt Classic
    05-17-16 11:42 PM

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