[Loulabelle]

Hi I switched mobile on and www.bberror.com/bb10-0020 message showed up. I cannot use mobile. Does anyone know how I can fix this. Is it a battery failure and mobile no good anymore? Any help much appreciated. Thank you

[Bla1ze]

Your battery is on its way out. Only option is to replace it, or get a new device.

http://support.blackberry.com/kb/art...mber=000035096

[trustgsmx1]

Hi I switched mobile on and www.bberror.com/bb10-0020 message showed up. I cannot use mobile. Does anyone know how I can fix this. Is it a battery failure and mobile no good anymore? Any help much appreciated. Thank you

Try to use an AutoLoader and flash your phone maybe you will succeed and have full working phone

[conite]

Try to use an AutoLoader and flash your phone maybe you will succeed and have full working phone

Why? The battery is bad.

[Ray III]

Leave it on the charger for a couple days and the battery might come back to life. My first Classic had that error when it was brand new because the battery was so completely discharged.

[ChrisLeNeve]

Leave it on the charger for a couple days and the battery might come back to life. My first Classic had that error when it was brand new because the battery was so completely discharged.

How long did this last before it came back to life?

[Chuck Finley69]

How long did this last before it came back to life?

To infinity and beyond

[Ray III]

How long did this last before it came back to life?

It was on the charger for a day or two and then it booted up. If you have a well used one that won't charge, it's probably the charging port. I have to dig the lint out with a needle and monkey with the position of the cable when plugged in.

[ChrisLeNeve]

To infinity and beyond

Hmmm!

[ChrisLeNeve]

It was on the charger for a day or two and then it booted up. If you have a well used one that won't charge, it's probably the charging port. I have to dig the lint out with a needle and monkey with the position of the cable when plugged in.

It's actually new although second-hand... still had the plastic and everything. It's been on charge for a day, I'll try giving it a week and hope for the best

[walhalla88]

Replacing the battery is not too hard and cheap, I just had to do it to my Classic,

[Dunt Dunt Dunt]

It's actually new although second-hand... still had the plastic and everything. It's been on charge for a day, I'll try giving it a week and hope for the best

Second hand, but had plastic.... Refurbished phone?

Either way long term storage of batteries is not recommended. Search for "PlayBook Stacked Charging" give that a try, but I bet you'll need to look for a "new" battery.

[ChrisLeNeve]

Second hand, but had plastic.... Refurbished phone?

Either way long term storage of batteries is not recommended. Search for "PlayBook Stacked Charging" give that a try, but I bet you'll need to look for a "new" battery.

Someone who received it for Christmas and didn't like blackberries or something :P

I tried stack charging but no luck. Unsure what to try now

Posted via CB10

[ChrisLeNeve]

Replacing the battery is not too hard and cheap, I just had to do it to my Classic,

That's interesting. Easy enough to do? You can find batteries on Amazon?

Posted via CB10

[Dunt Dunt Dunt]

Someone who received it for Christmas and didn't like blackberries or something :P

I tried stack charging but no luck. Unsure what to try now

Posted via CB10

New battery if your willing to invest more into it... last I looked they were pretty cheap.

[walhalla88]

That's interesting. Easy enough to do? You can find batteries on Amazon?

Posted via CB10

I bought a battery from a local guy for $20. I'm sure there is some on amazon and eBay.

I got a brand new classic in a sealed recently and it wouldn't charge

[brookie229]

That's interesting. Easy enough to do? You can find batteries on Amazon?

Posted via CB10

I recommend ETrade Supply : https://www.etradesupply.com/blackbe...assic-q20.html

[Dunt Dunt Dunt]

I bought a battery from a local guy for $20. I'm sure there is some on amazon and eBay.

I got a brand new classic in a sealed recently and it wouldn't charge

Brand new is probable worse than used (for the battery).... Battery has had time to fully discharge and sit there fully discharged for years maybe. That's bad for these types of batteries. Never was planned to build these phones and have them sit around for half a decade....

[walhalla88]

Brand new is probable worse than used (for the battery).... Battery has had time to fully discharge and sit there fully discharged for years maybe. That's bad for these types of batteries. Never was planned to build these phones and have them sit around for half a decade....

Yes I agree, I have a few other devices still in sealed box and have been debating if I should open them.

[Chuck Finley69]

Yes I agree, I have a few other devices still in sealed box and have been debating if I should open them.

Probably a good idea.

[Dunt Dunt Dunt]

Yes I agree, I have a few other devices still in sealed box and have been debating if I should open them.

You could carefully open it and plug them in....

Best to only do 80% and then tuck it away for another six months.

[ChrisLeNeve]

Well, it was indeed a bad battery issue. No amount of charging would get it to start. So I ordered a new battery off Amazon and changed it (with the help of a video on YouTube - probably only one that actually shows how to tear down the Classic). And it's now as good as new

Posted via CB10