1. Loulabelle's Avatar
    Hi I switched mobile on and www.bberror.com/bb10-0020 message showed up. I cannot use mobile. Does anyone know how I can fix this. Is it a battery failure and mobile no good anymore? Any help much appreciated. Thank you
    12-09-18 12:21 AM
  2. Bla1ze's Avatar
    Your battery is on its way out. Only option is to replace it, or get a new device.

    http://support.blackberry.com/kb/art...mber=000035096
    12-10-18 12:31 PM
  3. trustgsmx1's Avatar
    Hi I switched mobile on and www.bberror.com/bb10-0020 message showed up. I cannot use mobile. Does anyone know how I can fix this. Is it a battery failure and mobile no good anymore? Any help much appreciated. Thank you
    Try to use an AutoLoader and flash your phone maybe you will succeed and have full working phone
    12-11-18 12:01 AM
  4. conite's Avatar
    Try to use an AutoLoader and flash your phone maybe you will succeed and have full working phone
    Why? The battery is bad.
    12-11-18 08:24 AM
  5. Ray III's Avatar
    Leave it on the charger for a couple days and the battery might come back to life. My first Classic had that error when it was brand new because the battery was so completely discharged.
    12-12-18 02:54 PM

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