BB Classic won't connect to Blend/Link via USB - Wireless working
Hi. I've gone through older threads and can't seem to find a fix. Here's my details and actions:
Hardware/Software:
- BB Classic running OS 10.3.2.2474
- Lenovo Thinkpad running Windows 7
- BB Desktop 1.2.0.50
Actions
- Tried connecting through all USB ports
- Checked in Device Connections that all connections are allowed. Also checked in Networks and Connections and verified that the phone registers as connected via USB when it is plugged in (it does).
- Checked that IPv6 is enabled (it is)
- Tried reinstalling BB Desktop
- Shut off and restarted both phone and computer several times, in different orders, both connected by USB and disconnected (i.e. plugged in afterward).
- Switched/Forgot devices several times and started connection over again. Never recognizes anything via USB in Link or Blend.
- Right-clicked on Windows notification icon for Blend and selected "Start on USB Device Connection", closed program, restarted program, and connected BB. Also restarted with BB already connected.
- Took it out of the Otterbox and connected it via various USB ports in case that was affecting the connection.
Plugging in the phone does not prompt anything on the computer, although the phone begins charging. Can only open the phone as a network once it is recognized via wireless connection (i.e. the phone doesn't automatically appear as a drive through Windows). Ultimately, I just want to A) add all my important files to the phone in a fast manner, 2) import all of my contacts in a batch format (not upload each one individually through Blend), and 3) backup the phone.
Any help or workarounds are appreciated. Thanks.