BB Classic will not boot up
Hi All,
I've been a BB user for business for quite some time. I received the Classic (upgrade from the Q10) in late December and had no problems. Randomly, it shut off on Friday night and I am unable to start it back up both by trying the top power button and by holding down the volume up/down buttons on the side. I tried plugging it into wall power to no avail and finally to my PC to see if I could wipe it and start from scratch. I called BB Support and they are sending me a box to ship the handset back for repairs but ideally, I would like to try and fix this problem myself.
Has anyone else had this issue? Any ideas for a fix?
Thanks,
MBR