1. ktclass's Avatar
    Is there any ways to retrieve pictures and videos from blackberry classic if the phone won't turn on anymore? It's stuck on a bootloop. I did not do a backup for this phone before.
    07-09-15 11:22 AM
  2. DaFoxGrey's Avatar
    If the media is on a SD card, remove it from the Classic and pop it into a card reader.
    If they are on the device memory, you might be out of luck.
    07-09-15 11:29 AM
  3. JAS0NB0URNE's Avatar
    If it's not on an SD card, you can try to plug your phone into your computer to access the files. No guarantee though.

    Posted with my  Classic
    07-09-15 11:42 AM
  4. ktclass's Avatar
    the phone wont even connect to the computer nor blackberry link
    07-09-15 11:48 AM
  5. Denise in Los Angeles's Avatar
    Did you try the suggestion to put the micro SD card into a different phone?
    07-09-15 12:13 PM

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