04-18-17 06:10 AM
tools
  1. steph.iosso's Avatar
    steph.iosso
    Hey everyone! My Classic auto-updated to 10.3.3.1463, and now my android apps just load a green bar, but stops around the 70% mark and the app never runs! I tried re-installing BlackBerry Runtime for android applications, but still not working. Any thoughts or workarounds? Thanks in advance!
    04-17-17 09:48 AM
  2. conite's Avatar
    conite
    Ambassador
    Hold the power button down until your phone begins to restart.

    Then don't touch it for at least 15 minutes.
    04-17-17 10:07 AM
  3. Champagnecork's Avatar
    Champagnecork
    Same here. I have used the following trick many times over: when the loading of the green bar stops whereever close the app and reopen it. Now it should open. If not, try again. It should as it does on my phone.

    Posted via CB10
    04-17-17 04:36 PM
  4. adonispeniel's Avatar
    adonispeniel
    Got mine last week but sadly can't install apk files, had to update the android runtime and since after the update, no android app works and no apk will install.

    BlackBerry protect also won't turn on!

    It's a nice device but this little problem worries me.
    ClassicSQC100-1/10.3.1.2267

    Posted via CB10
    04-18-17 04:29 AM
  5. adonispeniel's Avatar
    adonispeniel
    Didn't work for me.

    Posted via CB10
    04-18-17 04:30 AM
  6. adonispeniel's Avatar
    adonispeniel
    Mine never does open
    Am still on ClassicSQC100-1/10.3.1.2267


    Posted via CB10
    04-18-17 04:31 AM
  7. conite's Avatar
    conite
    Ambassador
    Originally Posted by adonispeniel
    Got mine last week but sadly can't install apk files, had to update the android runtime and since after the update, no android app works and no apk will install.

    BlackBerry protect also won't turn on!

    It's a nice device but this little problem worries me.
    ClassicSQC100-1/10.3.1.2267

    Posted via CB10
    The Android Runtime update was specific to OS 10.3.2.2876/2888. It will corrupt anything else. You will need to reload your OS.
    04-18-17 06:10 AM
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